Our goal is to help our clients meet their business needs by providing reliable, flexible and cost-effective staffing services.

Business analyst of projects related to the Interbank Electronic Payment System for USD and MXN currencies. Working closely with business counterparts, quality assurance and tech groups to ensure proper alignment to committed delivery functionality supported by an agile methodology

Coordination of the Project Manager, Business Analyst and Scrum Master, Development cells. Cell consultants training management. Management of placement of cell consultants with clients. Strategic Planning, Coaching, Product Owner and Project Leader.• Implement eCommerce. As Business Representative and Product Owner it was presented, estimated, designed and developed an integral solution including brand development, landing page, virtual store, parcel service, donations, courses, chat rooms blogs.• Implement CRM for US Sales. As a Business Representative and App Owner it was configured an instance of SuiteCRM for Intellek and Ascension accounts managers located at United States.• Implement Psychosocial risk assessment App (NOM-035). As a Product Owner and Agile Methodologies, it was designed and implemented an App to survey, assess each answer given, identify psychosocial risk of employees and workplace at all giving recommendations and action plan to back to green.• Compliance & Control Project. As a Project Manager it was designed an application to help financial institutions to compliance regulations and control all activities to achieve it.

Project Management for Disputes y Frauds business area with distributed teams at USA, India, China and México with total adherence to CitiBanamex policies like SDLC, PQA, CITMS and the best practices of Risk Management, Change Management, Financial Management.• Customized letter with card delivery Project.• Issue digital billing requested by SAT Project.• Implement changes for VISA claims Project.• Implement changes for Mastercom claims Project.• Regulatory cancel utility charges Project.

Management over a portfolio of 56 IT projects related to Retail & Investment business area, 5 Project Leader Coordinators, 25 Project Leaders. Establishment of a Project Management Office (PMO) from its "Initial" maturity level to an "Defined" maturity level in less than 4 months through optimizing and standardization process, talent development, effective risk identification, defining attention strategics, coaching, auditing and financial management, total adherence to CitiBanamex policies like SDLC, PQA, CITMS and the best practices of Risk Management, Change Management, Financial Management.• Book of Work (BOW) Planning• Supplier Contracting Management• Payment Forecast and Management

Project Management for Catchment and Retail business area by defining requirements, collaboration and negotiation between business and technology functional areas (Vendors Management Office, Staffing Office, Quality Assurance, Demand Management, Release Management, CTI, Production Support, FINCON, etc.), risk management, financial management, payment control. Supported with tools such as PlanView, Application Lifecycle Management (ALM), Oracle Primavera Portfolio Management (OPPM).

Managing business requirements. Interact both in business and technical areas. Implement quality standards in the safeguarding of information and consultation thereof. Implement the Business Intelligence module (SAP Business Warehouse) with MSSQL.

Imparting Database Management Course to master’s level students.

Audit information technologies, implement business intelligence software, manage databases, lead projects for the finance area and coordinate the business intelligence area (SAP).