Lead IT Operations, Cybersecurity, Networking and Cloud Servers.- Responsible for the IT Operations Department in Chosen Foods USA, Mexico and Canada on premise and Cloud environment. - Responsible for the Cybersecurity in Chosen Foods USA, Mexico and Canada utilizing Azure/Microsoft 365, Darktrace and Sophos platforms.- Oversee the hardware, software, and business network with the focus on monitoring, maintenance, optimization of the network infrastructure.- Oversee IT Budget planning, manage contracts with vendors as well licensing renewals. - Provide IT support to all users across USA, Canada, and Mexico.Highlights-Led IT infrastructure migration from on-premise to cloud, transitioning services from a previous partnership.-Managed cybersecurity initiatives and service implementations.-Developed IT policies and procedures for ISO 27001 compliance.-Executed migration of over 200 user accounts to a new tenant.-Achieved over $170k in annual savings by eliminating redundant systems.-Implemented a ticketing system to enhance departmental efficiency and metrics.-Relocated IT infrastructure to a new site.

Lead IT Operations, Cybersecurity and Cloud Servers.- Responsible for the IT Operations Department in Chosen Foods USA, Mexico and Canada on premise and Cloud environment. - Responsible for the Cybersecurity in Chosen Foods USA, Mexico and Canada utilizing Azure/Microsoft 365, Darktrace and Sophos platforms.- Oversee the hardware, software, and business network with the focus on monitoring, maintenance, optimization of the network infrastructure.- Oversee IT Budget planning, manage contracts with vendors as well licensing renewals. - Provide IT support to all users across USA, Canada, and Mexico.Highlights- Lead the migration of the IT Structure from on premise to cloud environment while transferring services from old company partnership.- Responsible for the Cybersecurity and Services implementation.- Responsible for the creation of Internal IT policies and procedures to be compliant on security to align with ISO 27001 standards.- Responsible for the migration of over 200 User accounts to a new Tenant.

Service ProvidedMain Offices: Desktop Support to different company departments, hardware and software purchasing, direct contact with vendors, Cisco Call manager configuration for Cisco Ip Phones, Network administration, preventive and corrective maintenance to desktop, printers, phones and conference rooms and webex.Production (Clean Room): Support to engineering and quality departments in projects, preventive and corrective maintenance to desktop, printers and Access points for wireless network, some support to molding area with Toshiba Ipaqet Server.Packaging: Preventive and corrective maintenance to Desktops and thermal Printers (Intermec and Zebra), direct support to packaging lines with custom labeling software, loftware labeling software and labelview, Support to warehouse with Motorola Barcode Scanners (Configuration).EMI (Electro Mechanical Instruments): Desktop Support to engineering, printers and ESD tester.

Service ProvidedMain Offices: Desktop Support to different company departments, hardware and software purchasing, direct contact with vendors, Cisco Call manager configuration for Cisco Ip Phones, Network administration, preventive and corrective maintenance to desktop, printers, phones and conference rooms and webex.Production (Clean Room): Support to engineering and quality departments in projects, preventive and corrective maintenance to desktop, printers and Access points for wireless network, some support to molding area with Toshiba Ipaqet Server.Packaging: Preventive and corrective maintenance to Desktops and thermal Printers (Intermec and Zebra), direct support to packaging lines with custom labeling software, loftware labeling software and labelview, Support to warehouse with Motorola Barcode Scanners (Configuration).EMI (Electro Mechanical Instruments): Desktop Support to engineering, printers and ESD tester.

Web Design/Graphic Desing as Free Lance.Logo Creation, Marketing, Informative Website. Ecommerce.

IT Support(Web Design, User Support, Desktop Support, Station Support,etc)