Senior It Operations Manager
CurrentLead IT Operations, Cybersecurity, Networking and Cloud Servers.- Responsible for the IT Operations Department in Chosen Foods USA, Mexico and Canada on premise and Cloud environment. - Responsible for the Cybersecurity in Chosen Foods USA, Mexico and Canada utilizing Azure/Microsoft 365, Darktrace and Sophos platforms.- Oversee the hardware, software, and business network with the focus on monitoring, maintenance, optimization of the network infrastructure.- Oversee IT Budget planning, manage contracts with vendors as well licensing renewals. - Provide IT support to all users across USA, Canada, and Mexico.Highlights-Led IT infrastructure migration from on-premise to cloud, transitioning services from a previous partnership.-Managed cybersecurity initiatives and service implementations.-Developed IT policies and procedures for ISO 27001 compliance.-Executed migration of over 200 user accounts to a new tenant.-Achieved over $170k in annual savings by eliminating redundant systems.-Implemented a ticketing system to enhance departmental efficiency and metrics.-Relocated IT infrastructure to a new site.