Cesar Ramirez Email & Phone Number

United States

• Primarily responsible for assisting the store manager with sales growth by leading and motivating a sales team to ensure all store goals are exceeded.
• Inspire and help train all team members in order to ensure a culture of sales and service driven team members.
• Coach and direct all jewelry consultants to ensure standards are implemented and personal goals are met.
• 2020 Diamond Elite Club Member

Austin, Texas

• Primarily responsible for supporting the GM in creating the conditions for success in all aspects of the stores business.
• Duties included the sourcing, selecting and development of all team members; executing store strategy to deliver annual field priorities and creating a compelling customer centric experience.
• Supported driving the productivity of the team. Monitored labor to maximize productivity, optimize traffic and achieve sales goals.
• Supported implementation of product placement, marketing and promotional strategies. Implemented strategies and processes to deliver results.

Temple, Texas

• Primarily responsible for sales growth by leading and motivating a sales team to ensure all store goals are exceeded.
• Inspire and train all team members in order to ensure a culture of sales and service driven team members.
• Coach and direct all jewelry consultants to ensure standards are implemented and personal goals are met.

Austin, Texas

• Primarily responsible for sales generation by providing excellent customer service.
• Facilitate the recruitment and training of jewelry consultants in order to create a culture of sales and service driven team members.
• Coach all jewelry consultants to ensure standards are implemented and personal goals are met.

Austin, Texas

• Consistently achieved double digit increases over sales plan by motivating and leading my store team to provide an unforgettable guest experience.
• Review monthly financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas of opportunity related to cost reduction and program.
• Results oriented and competitive with excellent interpersonal communication skills and possess effective problem resolution abilities.
• Diamond Club Award recipient for 2011, 2012 and 2013.

Kyle, Texas

• Handled customer requests, directed sales, and followed up on existing orders.
• Participated in recruiting, on-boarding, training and team building of sales consultants to create a culture of sales and service driven team members.
• As a Sales Manager my personal sales contributions were over $1.5 million

Cedar Park, Texas

• Understood and drove appropriate metrics to assess business performance – Mystery Shop Scores, Sales Equations (KPI’s) and Controllable Expense (Shrink and Payroll).
• Developed strategy and helped to translate into specific priorities, objectives, and action plans.
• Served as a leader to coach and motivate cast members while upholding a culture that builds exceptional internal and external guest experiences.
• I strengthened others through consistent coaching and feedback while driving productivity and morale of the team.

San Antonio, Texas

• Delivered results in all KPI’s through successful floor management.
• Interfaced with all levels of management and associates in a manner that promoted learning and mutual respect.
• Responsible for the daily operation of the store with an emphasis on recruitment, on-boarding, scheduling, payroll and training of consultants.

San Antonio, Texas

• Strategically drove results so that the store achieved maximum sales.
• Achieved productivity goals through functional leadership, effective communication, talent management, presentation excellence, and operational excellence.
• Respected diversity when working with associates of different skills and responsibility.

Austin, Texas

• Responsible for excellent customer service and maintain showroom floor.
• Handled customer requests and followed up on existing orders.
• Commissioned sales structure which required attention to detail and strong interpersonal skills.

Austin, Texas

• I coached and developed store associates to provide a consistent, positive customer experience by offering products, information, and a shopping experience that built brand loyalty.
• Took ownership in areas such as driving the business, the store’s visual execution; attracting, hiring, training and developing all levels of associates; and managing the backroom process and reducing shrink.
• Managed the operational execution of the store through positive service experiences that drove profitable top-line sales growth and exceeding plan double digits in a Must Win store.