Cesar Rebolledo Email and Phone Number

Currently focused in theoretical and practical (testing, troubleshooting) knowledge of IP/MPLS routers, supporting large complex networks for big customers in South America. Analytical mind with good problem solving skills and able to workindependently.Especialidades: •Troubleshoot customer network issues on various IP Routing (IPR) Product Line (includes 7950, 7750, 7710, 7450, 7210, 7705).•Interface with regional TEC (Technical Expertise Centers), Customer Account Teams, other Business Units, for technical consultation and Customer support concerns.•Debug complex product installations, resolves complicated product problems by applying both established procedures and creative alternatives.•Conduct workshops for customer specific applications as customer prime.•Strong understanding of LAN/WAN techniques and protocols to include but notlimited to IP, MPLS, QoS, OSPF, SNMP, ISIS, BGP.Cisco CCNA CCAI CCDA CertifiedAlcatel-Lucent NRS I CertifiedAlcatel-Lucent NRS II Certified

I am managing the implementation of all the technical aspects of the Customer Project, in terms of feature content, delivery date and quality of the technical solution, in deployment activities and customer acceptance. Planning the Customer Technical Project in the framework of the Contract Implementation Process (CIP); coordinates the technical support activities involving other ALU departments; Working as the customer prime interface for all the technical aspects of the solution and manages the day-to-day relationship with the customer. I Work closely with the Solutions Architect to insure delivery of the solution and also an active contributor of Alcatel-Lucent products/solution introduction, evolution and roadmap.-In charge to build and manage the customer network configuration (HW & SW)-Responsible to propose PM a migration strategy & plan of execution

Universidad Central de Venezuela-Emprevet Maracay Edo. AraguaCargo Instructor, CISCO