Commercial Accounts Program Manager
Current• Facilitate initiatives to generate and engage with new and existing GP&L customers.• Build and maintain strong customer relations to support business’ strategic objectives.• Evaluate historic and present consumption data to determine commercial account rates. • Identify billing discrepancies to ensure accuracy, including account management.• Collaborate with customers, electricians and engineers for inspections and bill credits.• Deliver analytical bill detailed… Show more • Facilitate initiatives to generate and engage with new and existing GP&L customers.• Build and maintain strong customer relations to support business’ strategic objectives.• Evaluate historic and present consumption data to determine commercial account rates. • Identify billing discrepancies to ensure accuracy, including account management.• Collaborate with customers, electricians and engineers for inspections and bill credits.• Deliver analytical bill detailed information to help resolve customer issues or concerns.• Monitor customers billing data to assure accounts are currently on best applicable rate.• Conduct site visits, provide recommendations for integrating conservation measures.• Lead GP&L audit and solar team to ensure collective efficacy, project execution, accurate records, and thorough documentation throughout all phases of each project. Show less