•Assist customers in locating and purchasing vinyl records, resulting in an increase in sales revenue•Provide exceptional customer service by greeting customers, answering questions, and making recommendations based on their preferences•Developed product knowledge by staying up to date with industry trends, attending trade shows, and researching customer preferences•Handle customer complaints and resolve issues in a timely and professional manner, resulting in improved customer satisfaction and retention•Maintain a clean and organized checkout area, including stocking bags and other supplies, to create a pleasant and efficient customer experience•Operate and reconcile daily with the cash register and sales reports, resulting in accurate accounting of sales revenue and cash on hand.