Cesar Sanchez

Cesar Sanchez Email and Phone Number

Ingeniero de Campo Sr @ Motorola Solutions
Santiago, CL
Cesar Sanchez's Location
Santiago, Santiago Metropolitan Region, Chile, Chile
Cesar Sanchez's Contact Details

Cesar Sanchez personal email

About Cesar Sanchez

Cesar Sanchez is a Ingeniero de Campo Sr at Motorola Solutions.

Cesar Sanchez's Current Company Details
Motorola Solutions

Motorola Solutions

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Ingeniero de Campo Sr
Santiago, CL
Website:
motorolasolutions.com
Employees:
25822
Cesar Sanchez Work Experience Details
  • Motorola Solutions
    Ingeniero De Campo Sr
    Motorola Solutions
    Santiago, Cl
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  • Motorola Solutions
    Sr Field Engineer
    Motorola Solutions Sep 2021 - Present
    Las Condes, Región Metropolitana De Santiago, Chile
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  • Motorola Solutions
    Costumer Operations Specialist
    Motorola Solutions Oct 2018 - Sep 2021
    Las Condes, Región Metropolitana De Santiago, Chile
    • Perform Service Desk functions taking care of incident, change or requirement tickets, documenting them and giving proper follow up using tools like BMC Remedy 9.0 and Open-source Ticket Request System (OTRS).• Execute Tier 1 diagnostics and support on incidents over ASTRO 25 and TETRA(DIMETRA) systems using tools like Unified Event Manager (UEM), ZoneWatch and Zabbix. • Carry out provisioning and management of radio terminals using tools such as Motorola Provisioning Manager (PM) and Radio Control Manager (RCM).Achievements:• Provided Tier 1 support on testing the NOC tools for the onboarding procedure for client Minera Escondida Ltda.• Responsable for testing the contact tool Genesys PureCloud, as Tier 1 agent during its implementation.• Trained Tier 1 analysts on incident and change management for tool BMC Remedy 9.0.
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  • Internet Mobile Communications Ltd
    Regional Sales Manager Sms Latam
    Internet Mobile Communications Ltd Jul 2018 - Sep 2018
    Santiago Province, Chile
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  • Internet Mobile Communications Ltd
    Operations Manager Latam
    Internet Mobile Communications Ltd Dec 2017 - Jul 2018
    Santiago Province, Chile
    • Managed routing and monitoring on trunk groups for VoIP and SMS traffic, retail and wholesale, based on Sippy Softswitch and Alaris solutions respectively. • Presented quality reports from operators VoIP/SMS routes. • Set up and executed quality tests over VoIP and SMS routes using tools like VoiperCan, Arptel Call, Testmysms and Alaris.• Manage route failures and complaints. Achievements: • Successfully contributed launching and setting up the Chile office as the company was stablishing its foot print in Santiago to oversee the LATAM operations.
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  • Banesco Banco Universal
    Monitoring Analyst
    Banesco Banco Universal Feb 2017 - Jun 2017
    Caracas Area, Venezuela
    • Performed monitoring and first response to incidents over the services Banesco Online, TodoTicket, PagoElectronico, POS y ATM, with the tools HP Business Service Management (BSM), HPE Network Node Manager I (NNMI), Tango04, CLAI, ORACLE Enterprise Manager Cloud Control 12c, HypercomView, Wincor Nixdorf ProView, Liebert Nform, Pingdom and IntelliView. • Registered and documented every case using the HP Service Manager tool (HPSM).
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  • Etelix Group
    Noc Monitoring Analyst
    Etelix Group Aug 2016 - Mar 2017
    Caracas, Venezuela
    • Performed monitoring of VoIP wholesale traffic with the tools CAPTURA, Cacti, Nagios, IPsmarx and Real Time Session Management (RSM). • Presented quality reports from VoIP Operators and routes. • Executed quality tests over VoIP routes, using tools like CheckMyRoutes and Arptel Call.• Analyzed Voip call traces under SIP protocol, using tools like PuTTY, WinSCP and WIRESHARK. • Managed route failures and complaints through a trouble ticket system.
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Cesar Sanchez Education Details

Frequently Asked Questions about Cesar Sanchez

What company does Cesar Sanchez work for?

Cesar Sanchez works for Motorola Solutions

What is Cesar Sanchez's role at the current company?

Cesar Sanchez's current role is Ingeniero de Campo Sr.

What is Cesar Sanchez's email address?

Cesar Sanchez's email address is ce****@****ail.com

What schools did Cesar Sanchez attend?

Cesar Sanchez attended Universidad José Antonio Páez, Universidad Nacional Experimental Politécnica 'antonio José De Sucre'​.

Who are Cesar Sanchez's colleagues?

Cesar Sanchez's colleagues are Alcides Quijada, Zhengzong Sun, Kevin Crippen, Sai Harshith, 李迪联, Peter Jeffree, David S. Taylor.

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