Cesar Serrano Email & Phone Number

Panamá

Job Description: As an Ontraport System Administrator, I played a pivotal role in managing and optimizing the Ontraport platform to meet the diverse needs of the organization. My responsibilities encompassed overseeing various aspects of eCommerce, marketing, customer service, and system integration. With a keen focus on efficiency and effectiveness, I ensured seamless operations across multiple functionalities within the Ontraport ecosystem.1. Ontrport- Ensure efficient running of the system for all users and purposes. Purposes include currently:a. eCommerce (OF, Upsell, super renewal, automation)b. eLetter broadcastsc. Auto Responders—email—SMS (coming)—Tasks (coming)d. Auto Renews—including CC decline / Paypal decline managemente. Order management—method of payments and order executionf. Operational audits—what is to happen is happening or not happeningg. Real Estate Integration with Ontraporth. Marketing reporting, List and lead Management—elettersi. Subscriptions and Sales Teamj. Accounting datak. Membership sites and management of membersl. Conference management—orders and executionm. webinar management—orders and executionn. Customer and subscriber management—getting paid items on time and efficientlyo. Customer Service needs—chat, emails, phone and task management2. Reporting Systems—Cmember and others. All operational, accounting and marketing reporting needs3. Customer Service Systems—Helpwise/HelpScout4. Payment method management—Stripe, PayPal and future ApplePay, GooglePay5. Ad Hoc projects—Support of customer facing websites, projects and administration as neededa. Real Estate (Landing Pages, Edits, Improvements, new designs/webpages, integration with ontraport)b. FlexPay c. Paid subscription audit (duplicated subs, Expired subs)

Panamá

As a Web Development Specialist, I am entrusted with a wide range of responsibilities spanning server administration, security administration, application programming, and more. Key responsibilities include:• Server Administration and Configuration:Proficient in configuring and managing Apache Server and Windows Server environments to ensure optimal performance and reliability.• Security Administration:Skilled in implementing and managing firewalls to safeguard web applications and data from potential security threats.• Application Programming:Expertise in application programming using PHP, JavaScript, and jQuery to develop dynamic and interactive web solutions that meet business requirements.• W3C Standards Compliance:Utilize and apply standards proposed by the W3C, such as HTML5, XHTML, and CSS, to ensure adherence to best practices in web development.• Internet Protocols:Proficient in internet protocols including FTP, POP, SMTP, and HTTP for efficient data transfer and communication across networks.• Digital Image Manipulation:Skilled in manipulating digital images to enhance visual appeal and optimize user experience on web portals.• Database Administration and Design:Experienced in database administration and design using MySQL and MSSQL to manage data effectively and ensure database integrity.• Animation Design for Web Portals:Proficient in designing animations for web portals, including sliders, smooth scrolling for anchors, zoom effects, lightbox, modal popups, rollover effects, and parallax scrolling.• Project Coordination:• Market Strategy Development:• Policy and Procedure Drafting:• Website Content Writing:• CMS Manipulation and Configuration:Experienced in manipulating and configuring Content Management Systems (CMS) such as WordPress, Joomla, Drupal, Magento, WooCommerce, and OpenCart to create and manage web content efficiently.• Advertising and Marketing Uploads:• Search Engine Optimization (SEO):• Technical Support:

Panamá

Job Description:Management of projects involving related systems, supervision, and training of personnel working with computers, troubleshooting server malfunctions, and handling queries on issues too complex for technical support.Responsible for overseeing and managing virtually all information and tools affecting server productivity. Server commands allow for the installation or removal of features and server functions, as well as enhancing already installed functions by adding role services.Job Functions:Administration of the server operating system (Windows Server 2003).Management of the database hosted on the server (SQL Server Management).Maintaining user connections to the server via Terminal Server.Ensuring the proper functioning of user and/or server shared resources.Maintaining server performance integrity.Installing and configuring new software and updates.Troubleshooting and updating user account information (adding/removing users and resetting passwords).Performing routine backups.Integrating new technologies.Managing networks and applying updates.Reviews and configuration changes for the operating system.

Engineer'S Degree, Telecommunications Engineering

Curso De Ingles, English Language And Literature, General

High School, Environmental Science