Cesar Vasquez Quesada Email and Phone Number

As Azure Rapid Response Engineer, I take care of the Infraestructure as a Service for the high profile Microsoft's Clients, providing high level support, rapid response and complex solution according to business needs of each client.Comply with Service Level Agreements and KPI's Asure the continuity of the business unities allocated in Microsoft Azure Cloud. Implement/design flexible, scalable and secure solutions to contribute with client's continuous improvement. Always work thinking with confidential and security mindset for the benefit of all the stakeholders. Help drive customer success and confidence in the Azure platformProvide Best Practice recommendation across Azure resources based on Customer solutions.

Provide Support and Customer Service to the PaaS in Azure, Workwith cases. Implement solutions such as API Management, Json/ARM templates, Batch, blueprints, Cloud Services, Scale Sets, Availability Sets,automation scripts, deployments of environments with portal,PowerShell, Rest API, configurations, IaC.connectivity issues, security, networking, storage, app services.Comply with SLA’s and KPI’s.Prepare material and training sessions.Deliver Training to the new hiresInterview candidates for new positions.Take escalations from other engineers.

Provide Support and Customer Service to the IaaS in Azure, Workwith cases. Implement solution such as Scale Sets, Availability Sets, automation scripts, deployments of environments with portal, PowerShell Rest API, configurations, connectivity issues, security, networking, storage, app services. Comply with SLA’s and KPI’s. Provide Training to the new hires Prepare material and training sessions.

Repairing computers, solve problems, installing Operating Systems and multiple software solutions.Advisory of implementation of several informatic solutions.