Cesar Villa Email & Phone Number

San Antonio, Texas

San Antonio, Texas

San Antonio, Texas

Administer Linux based systems as per contracted agreement with vendor social care.Perform testing and implementation of patches specific to Linux based systems.General administration, user, roles, backups and monitoring of Linux and wintel based servers.High priority security patching when mandated by Risk management teams.General processing of tickets and requests for Linux and wintel based servers.

San Antonio, Texas

⦁ Setup and administer software and systems for managed services across all company datacenters⦁ Consult with clients and internal teams to develop hardware, software, and system administration policies and configurations⦁ Maintain numerous records and logs to ensure the security and confidentiality of client systems

San Antonio, Texas

• Promoted to senior administrator for Zunicore and Magento escalations whilesimultaneously performing other IT duties and assignments• Responsible for backend system administration, including OnApp controllers,API troubleshooting, Zunicore virtualization, and the design and functions of anew ticketing system• Performed migrations of customer data to maintain balanced loads on systems andother on-call duties as required

San Antonio, Texas

• Collaborated with the product engineering and development groups, providinginformation regarding server health, product issues and fixes, recommendationsand system performance• Interacted with Peer1 customers to reboot/shutdown machines, add and removeuser accounts, use backup programs and verify disk integrity and maintain systemdatabase files• Monitored system performance, perform preventative maintenances, troubleshootand analyze cause of performance problems

Round Rock, Tx

• Troubleshot technical issues with Dell enterprise servers (hardware and software)to resolve customer issues• Assisted customers on the phone by diagnosing problems, and providingresolutions for technical and service issues• Acted as a subject matter expert in a platform to handle escalations and to assistother technicians

San Antonio, Texas Area

• Built and loaded OS on new servers and ensured that new orders met provisioningSLAs• Worked trouble tickets with issues ranging from rebooting unresponsive servers,hardware troubleshooting, hardware upgrades and hardware replacements• Maintained the DCO for cleanliness, monitored electrical and cooling systems,and the UPS

San Antonio, Texas Area

• Supervised the installation, configuration and deployment of servers and networkdevices for a datacenter environment, to include HP Proliant rack mounted serversand blade servers as well as Cisco routers and firewalls.• Supervised and performed hardware upgrades, maintenance, and operating systemconfigurations

Eagle Pass, Tx

• Managed rack mounted servers, computer software, and hardware inventory(including maintenance and upgrades and replacement when necessary)• Administered and configured all Cisco networking and VoIP equipment(including routers, switches, VoIP telephones, and PIX firewalls)