Cesar J. Alanis Cruz Email & Phone Number

Mexico

Mexico

Main activities: Execute applications feasibility studies, demonstrations and provide technical-scientific input to sales engineers to support them in their sales strategies. Provide training to customers and the regional sales and service organizations on the application of new instruments and software. Develop analytical methods to ensure that the technology acquired by the customers performs the sample analysis needed in different sectors (from mining to academy and pharmaceutical entities) and help them to ensure quality results. Participate in development projects. Translate customer requirements into functional specifications of the system or software product. Write applications notes and give lectures at congresses. Have continuous communication with the users to ensure their satisfaction and collect their requests so that input can be used to create a better end user experience.

Monterrey, Nuevo León, Mexico

Main Activities: Install, repair and perform preventive maintenance routine of X-ray difraction and fluorescence instruments (XRD-XRF) nationally; Analysis and repair of instrument malfunctions; Remote support in order to detect a potential failure or to solve doubts regarding the use of the instruments; Evaluation and quotation of services and spare parts for repairs/maintenance; On site customer support ensuring full satisfaction, according to customer's needs.

Main activities consist on: Verify and register the accounting transactions made by the clients in the portfolio; Review and point out the variations found within the months/periods of time of interest; Prepare, calculate and declare the payment of taxes (state and federal) of the client portfolio.

Monterrey Y Alrededores, México

Main activities consisted on: Install, repair and perform preventive maintenance routine of X-ray difraction and fluorescence instruments (XRD-XRF) nationally; Analysis and repair of instrument malfunctions; Remote support in order to detect a potential failure or to solve doubts regarding the use of the instruments; Evaluation and quotation of services and spare parts for repairs/maintenance; On site customer support ensuring full satisfaction, according to customer's needs.

Main activities consisted on: Analysis and repair of instrument malfunctions; Responsable of performing preventive maintenance according to schedule of the instruments installed on the north of the country; Support/training of users of microbiology and immunology systems; Update of software, firmware and hardware of the microbiology and immunoligy instruments; Create documentation and lists of spare parts stock needed for the support of the new line of Mass Espectrometry devices; On site customer support ensuring full satisfaction, according to customer's needs.

Main activities consisted on: Sale, installation, repair and preventive maintenance of scanning equipment (CR's) and radiographic printers (AGFA); Preventive maintenance and repair of dental radiographic equipment; Support for Laboratory Interface Systems (LIS) in hospitals and clinics.

Main activities consisted on: Coordination based on agreements with suppliers as far as nonconforming material concerns; Manage inventories; Projects in order to improve processes and reduce waste; Monitor material under negotiation with suppliers; Establish a better work flow within the area. Ship/return of nonconforming material by direct contact with supplier; Define/elaborate work instructions; Tracking repair process (in-house) of the product returned by clients (RMA's).

Bachelor Of Engineering (B.E.), Biomedical/Medical Engineering

High School