● Responsible for identifying and contacting potential clients through various communication channels, such as phone, email, social media, and in-person visits, with the objective of expanding the company's client base;● Conducting presentations and demonstrations of the company's products or services, highlighting their benefits and competitive advantages, and adjusting the approach according to the needs and interests of each potential client;● Providing support and assistance to… Show more ● Responsible for identifying and contacting potential clients through various communication channels, such as phone, email, social media, and in-person visits, with the objective of expanding the company's client base;● Conducting presentations and demonstrations of the company's products or services, highlighting their benefits and competitive advantages, and adjusting the approach according to the needs and interests of each potential client;● Providing support and assistance to clients throughout the entire contract lifecycle, resolving queries, providing additional information, and ensuring customer satisfaction;● Conducting market analysis to identify trends, opportunities, and threats, and monitoring the competition to adapt sales strategies and maintain the company's competitiveness;● Preparing management reports, monitoring performance indicators, and providing support for strategic decision-making.Key results: (1) Implementation of the Customer Relationship Management (CRM) system, with the goal of improving company results. (2) Active participation in building a proactive approach to anticipate customer needs and offer preventive support in the maintenance of artesian wells, especially in industries with high demand for potable water, such as the pharmaceutical industry, resolving issues before they become major concerns.Competencies: Inside Sales · Customer Relationship Management (CRM) · Outside Sales · Sales · Sales Reporting · Google Workspace · Microsoft Power BI · Canva · Salesforce Marketing Cloud · Lead Qualification · Product Management · Customer Support · Trello · Sales Analysis · Office 365 · Lean Tools Show less

● Acting in people management, overseeing and directing activities to contribute to objective work aligned with business strategy;● Supervision and management of CMMS maintenance projects, encompassing preventive and corrective activities, operating 24/7, specialized in the HVAC segment (heating, ventilation, and air conditioning);● Coordination and monitoring of the fire fighting system, including monitoring tests of fire extinguishers, hydrants, and pump house;● Development and… Show more ● Acting in people management, overseeing and directing activities to contribute to objective work aligned with business strategy;● Supervision and management of CMMS maintenance projects, encompassing preventive and corrective activities, operating 24/7, specialized in the HVAC segment (heating, ventilation, and air conditioning);● Coordination and monitoring of the fire fighting system, including monitoring tests of fire extinguishers, hydrants, and pump house;● Development and execution of strategic planning, aligned with the organization's objectives and goals, aiming to drive growth;● Development of process control strategies to optimize the quality of the company's operations;● Administration and operation of the company's ERP system in the areas of inventory, purchasing, and production, ensuring data integrity;● Providing support and service to internal customers, aiming for excellence in service;● Management of facilities, coordinating maintenance activities and ensuring the functionality of resources and equipment;● Planning and logistical coordination of the fleet related to maintenance to ensure the availability and proper functioning of vehicles and equipment;● Implementation of continuous improvement principles in all areas of operation to enhance processes;● Interdepartmental collaboration, fostering teamwork and integration between different areas of the company;● Conducting process mapping and preparing reports, providing insights and analysis to support strategic and operational decisions.Key results: (1) Responsible for strategic planning, process control, company ERP management, and team leadership. (2) Implementation of continuous improvement practices, promoting interdepartmental collaboration to optimize workflows. Show less

● Leadership in managing CMMS maintenance projects, encompassing preventive and corrective activities, in continuous 24/7 operation, covering critical areas such as HVAC (heating, ventilation, and air conditioning) and fire fighting systems, conducting tests and monitoring to ensure the safety and efficiency of these systems;● Introduction of a comprehensive database to record all interventions, improving maintenance processes and providing insights for future improvements.Key results:… Show more ● Leadership in managing CMMS maintenance projects, encompassing preventive and corrective activities, in continuous 24/7 operation, covering critical areas such as HVAC (heating, ventilation, and air conditioning) and fire fighting systems, conducting tests and monitoring to ensure the safety and efficiency of these systems;● Introduction of a comprehensive database to record all interventions, improving maintenance processes and providing insights for future improvements.Key results: (1) Implementation of initiatives that resulted in more effective communication, enabling better analysis of maintenance history and more robust strategic planning. (2) Implementation of a QR Code tag identification system on all equipment, using the CMMS system, facilitating access to maintenance records and promoting operational transparency. Show less

● Development of operational activities in the supply chain sector, ensuring adequate supply to the islands, placing orders, and monitoring stock levels, as well as providing customer support to ensure effective service.Key results: (1) Ensured efficient supply of culinary islands. (2) Regular monitoring of inventory to prevent product shortages or overstocking. (3) Responsible for customer service and experience.Competencies: Google Workspace · Sales · Customer Service · Budgeting ·… Show more ● Development of operational activities in the supply chain sector, ensuring adequate supply to the islands, placing orders, and monitoring stock levels, as well as providing customer support to ensure effective service.Key results: (1) Ensured efficient supply of culinary islands. (2) Regular monitoring of inventory to prevent product shortages or overstocking. (3) Responsible for customer service and experience.Competencies: Google Workspace · Sales · Customer Service · Budgeting · Inventory Control Show less

● Active participation in the execution of demolition and transportation projects, covering land preparation for landscaping services and the creation of high-end gardens in residential areas.

● Support in managing material samples, conducting performance tests, and fabricating test specimens;● Preparation of technical reports based on the results of soil and concrete tests, along with creating spreadsheets containing tables, charts, and visualizations to simplify data interpretation.Key results: (1) Efficient control of material samples and accurate performance testing. (2) Contribution to the preparation of detailed technical reports based on soil and concrete tests. (3)… Show more ● Support in managing material samples, conducting performance tests, and fabricating test specimens;● Preparation of technical reports based on the results of soil and concrete tests, along with creating spreadsheets containing tables, charts, and visualizations to simplify data interpretation.Key results: (1) Efficient control of material samples and accurate performance testing. (2) Contribution to the preparation of detailed technical reports based on soil and concrete tests. (3) Development of spreadsheets with clear visualizations to facilitate data interpretation.Competencies: Soil Study · Quality Control · Office 365 Show less

● Responsible for in-person, telephone, or email customer service to address any inquiries;● Conducting hotel check-ins and check-outs, ensuring compliance with all processes.Key results: (1) Enhancement of English communication skills. (2) Experience in international hospitality and customer service. (3) Enrichment of cultural and professional perspective.Competencies: Customer Service · English · Office 365

● Responsible for assisting in monitoring and executing activities related to the construction site, ensuring compliance with established deadlines and quality standards;● Preparation of reports and control spreadsheets.Key results: (1) Contribution to the progress of constructing the girders and access ramps for the viaduct, ensuring compliance with quality and safety standards. (2) Support in identifying and resolving potential issues during construction execution. (3) Acquisition of… Show more ● Responsible for assisting in monitoring and executing activities related to the construction site, ensuring compliance with established deadlines and quality standards;● Preparation of reports and control spreadsheets.Key results: (1) Contribution to the progress of constructing the girders and access ramps for the viaduct, ensuring compliance with quality and safety standards. (2) Support in identifying and resolving potential issues during construction execution. (3) Acquisition of knowledge about specific civil construction processes related to viaducts, through practical experience in a real work environment.Competencies: Office 365 Show less

● Providing support in various activities related to engineering and maintenance of systems, including monitoring inspections, assisting in the preparation of technical reports, coordinating technical teams, and supporting the planning and execution of preventive and corrective maintenance projects, focusing on HVAC (heating, ventilation, and air conditioning) and fire fighting systems;● Responsible for inspections and performance evaluations of HVAC and fire fighting systems, using… Show more ● Providing support in various activities related to engineering and maintenance of systems, including monitoring inspections, assisting in the preparation of technical reports, coordinating technical teams, and supporting the planning and execution of preventive and corrective maintenance projects, focusing on HVAC (heating, ventilation, and air conditioning) and fire fighting systems;● Responsible for inspections and performance evaluations of HVAC and fire fighting systems, using measuring instruments and testing equipment;● Managing activities with the technical team and clients, using communication tools such as email and telephone;● Developing technical documentation, such as equipment manuals and regulatory standards, to guide maintenance practices and ensure compliance with industry standards.Key results: (1) Contribution to improving operational efficiency and reliability of HVAC and fire fighting systems through timely and adequate maintenance. (2) Identification and correction of problems minimizing downtime.Competencies: Office 365 Show less