César Córdova Email & Phone Number

El Salvador

Pega Version: 8.6.6Frameworks: Customer ServiceSupport team members to complete the user storiesCode ReviewClass structure designEvaluation and Scoring of user stories on groomingsessionsTroubleshooting / Defects fixing.Analysis of business logic and requirements.Creation and control of test cases.Analysis of business logic and requirements based onBPM models.Creation of flows, ui, validations, and flow actions to beused by case types.Creation of Activities, Data Transforms and connectors toingest and map data from external databases.Unit Testing

El Salvador

Pega Version: 8.5Frameworks: Customer Service- Support team members to complete the user stories- Code Review - Class structure design- Evaluation and Scoring of user stories on grooming sessions- Troubleshooting / Defects fixing.- Analysis of business logic and requirements.- Creation and control of test cases.- Analysis of business logic and requirements based on BPM models.- Creation of flows, ui, validations, and flow actions to be used by case types- Creation of Activities, Data Transforms and connectors to ingest and map data from external databases- Unit testing.

El Salvador

Pega Version: 8.5Frameworks: Customer Service HealthCare• Class structure design• Evaluation and Scoring of user stories on grooming sessions• Adaptability from previous pega version into 8.5• Troubleshooting / Defects fixing.• Analysis of business logic and requirements.• Creation and control of test cases.• Coaching and mentoring of other pega developers to achieve certifications.• Analysis of business logic and requirements based on BPM models.• Unit testing.• Troubleshooting / Defects fixing.• Upgrade from 7.2.2 to 8.5

El Salvador

Pega Version: 7.2.2, 7.3, 8.2, 8.4Frameworks: Customer Service HealthCare • Design and creation of rules to search cases using multiple options with a specific format.• Design and creation of rules to ingest data and create cases looping through multiple reason codes for the same case.• Assistance on Class structure design• Assistance on task and user stories assignation• Support team members to complete the user stories• Evaluation and Scoring of user stories on grooming sessions• Close contact with BA and QA to ensure all Acceptance Criterias are inline with Pega capabilities and business expectation.• Upgrade from 7.2.2 to 8.4• Segmentation from one program into multiple applications to prevent environment risk

El Salvador

Frameworks: Smart Disputes, Customer Service HealthCare• Upgrade from 7.3 to 8.2• Design and creation of rules to perform a custom locking system.• Creation of flows, ui, validations, and flow actions to be used by case types• Creation of Activities, Data Transforms and connectors to ingest and map data from external databases• Creation of dynamic system settings and custom ui to let operators with a specific role to update the DSS• Creation of multiple decisioning rules to used on business logic• Design and creation of custom ui inside pega dev studio to allow specific roles to update old closed cases• Quality control for web-based programs developed in Pega PRPC.• Creation and control of test cases.• Manual testing.

San Salvador, El Salvador

• Development of responsive websites using HTML5, CSS3, bootstrap, PHP and Javascript.• Gather requirements from clients.• Assign task and coordinate deployments and delivery times.• Administrate team schedules.• Support team members.• Unit testing.• Design of websites using illustrator.

El Salvador

• Web development of responsive websites with HTML5, CSS3, bootstrap and javascript• Web development with Joomla and Wordpress• Server and email administrator• web design using illustrator

Network and server administrator

El Salvador

Evaluation and planning for continuous quality improvement in customer service.

Hardware maintenance, server administrator and inventory databases.

Specialization On Data Base, Data Base Administration And Development With Business Intelligence, Specialist

Computer Science Engineer, Engineer

High School Diploma, Engineering Science

Activities and Societies: Marching Band Soccer and Volleyball team