• Identify and understand adult smokers and address their needs• Educate consumers on product features and benefits• Facilitate seamless purchase transactions and execute brand activations and programs

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.• Operating cash registers, managing financial transactions, and balancing drawers.• Achieving established goals.• Directing customers to merchandise within the store.• Increasing in store sales.• Superior product knowledge in Men's Accesories (wallets, leather bags, belts, designer jewelry, pre-owned watches from top brands like Rolex, Patek… Show more • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.• Operating cash registers, managing financial transactions, and balancing drawers.• Achieving established goals.• Directing customers to merchandise within the store.• Increasing in store sales.• Superior product knowledge in Men's Accesories (wallets, leather bags, belts, designer jewelry, pre-owned watches from top brands like Rolex, Patek Philippe, Montblanc, and Omega.)• Maintaining an orderly appearance throughout the sales floor.• Introducing promotions and opportunities to customers.• Cross-selling products to increase purchase amounts. Show less

• Welcome the Boutique clientele and identify their needs.• Educate clientele on the art of coffee tasting and help to develop their curiosity about our full range of products.• Demonstrate product knowledge including merchandise features and benefits to maximize sales.• Contribute to achieve individual and boutique sales targets; achieving and exceeding personal sales and productivity goals agreed upon with your store manager.• Cash checks, enter payments made by credit cards… Show more • Welcome the Boutique clientele and identify their needs.• Educate clientele on the art of coffee tasting and help to develop their curiosity about our full range of products.• Demonstrate product knowledge including merchandise features and benefits to maximize sales.• Contribute to achieve individual and boutique sales targets; achieving and exceeding personal sales and productivity goals agreed upon with your store manager.• Cash checks, enter payments made by credit cards, check the correspondence of sums received with the orders.• Acquire new Boutique customers, open their account, present the Boutique and Nespresso Club services, and assist them in their selection during purchase.Key Responsibilities:• Contribute to the maintenance of the boutique appearance according to company policy.• Fill the display cubicles with capsules, machines and accessories on a daily basis. Show less

• Greeting guests at station and/or hotels, answering guest questions and providing direction• Accurately performing guest check-in duties including preparation of guest documentation, inputting of guest information, and tagging of luggage;• Completing pre-arrival/departure tasksMaintains station aesthetics• Effectively communicating with team, including effective use of radio communication;• Resolve concerns from guests, train staff and public, escalating ongoing issues to… Show more • Greeting guests at station and/or hotels, answering guest questions and providing direction• Accurately performing guest check-in duties including preparation of guest documentation, inputting of guest information, and tagging of luggage;• Completing pre-arrival/departure tasksMaintains station aesthetics• Effectively communicating with team, including effective use of radio communication;• Resolve concerns from guests, train staff and public, escalating ongoing issues to station management;• Preparing documentation and supplies for next day train arrivals/departures• Providing service for day-of-travel special guest requirements as directed Show less

• Responsable in CRM to address customer issues and resolve them in a timely and efficient manner• Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately• Resolved 92% of costumer complaints without delegating to a Senior Manager• Seasonal Event Planner, (Hole in One, Social Media, Sponsorships, New Releases, Marketing, Publicity, Road Tour.)

• Welcome the Boutique clientele and identify their needs.• Help to develop their curiosity about our full range of products.• Demostrated product knowledge as well as polite and friendly service according to shopper experience satisfaction surveys, averaging a score of A−.• Kept inventory and served costumers.• Aided costumers in the best experience in Luxury.• Clean and fill the sections of pens, leather, watches, and accessories on a daily basis.• Demonstrate product… Show more • Welcome the Boutique clientele and identify their needs.• Help to develop their curiosity about our full range of products.• Demostrated product knowledge as well as polite and friendly service according to shopper experience satisfaction surveys, averaging a score of A−.• Kept inventory and served costumers.• Aided costumers in the best experience in Luxury.• Clean and fill the sections of pens, leather, watches, and accessories on a daily basis.• Demonstrate product knowledge including merchandise features and benefits to maximize sales.• Upselling and cross selling. • Cash checks at Palacio de Hierro Satelite. Show less