Cesar Rubio Email & Phone Number

Miami-Fort Lauderdale Area

Bal Harbour Shops

Aventura Mall

Miami Design District

Aventura Mall

Brickell City Centre

• Guarantee excellent customer service including welcome procedures to ensure customersatisfaction and that the qualitative standards required by the brand are maintained;• Assist in ensuring that all delicate situations regarding customer complaints and the overallsales process are dealt with accordingly; follow internal procedures;• Report all relevant information to supervisor;• Lead customers through sales processes by demonstrating product features and benefits andhelping with the payment procedure;• Maintain the store’s visual merchandising standards by ensuring that all visual displays areproperly installed and maintained;• Maintain current knowledge of all products within the Store and ways of applying it whileservicing customers;• Ensure that Store is kept clean and in sync with organizational procedures and protocols;• Support replenishment activities to ensure constant stock availability and assist with floorsets, visual presentation and signage placement;• Ascertain that a visually appealing and safe and inviting store appearance is maintained;• Act as point of contact to address customer service issues and maintenance and vendorproblems; manage purchase and replenishment of 3rd party stock lines;• Maintain stock levels within budget and forecasting requirements in order to provideexcellent customer service;• Maintain existing relationships with suppliers and have the ability to forge new ones;• Control several high profile warehousing accounts;• Timely response to customer queries/emails; support stock takes; keep supplier pricing up todate; support Accounts by resolving pricing discrepancies.• Managing register accurately, cash slip with invoice, tax free, for US and EXTRA USdestinations.• Managing the team (store assistant manager and sale associate) in all different aspects:training, customer relationship, management, visual merchandising, products stocking,working hours in different shifts.

Brickell City Centre

Signature style is a part of success. Wolf-a breakout boutique in the heart of Miami-understands that. Its creative director handpicks items from British and Italian brands like Ferragamo, Hackett, Trussardi, Paul and Shark and conveniently offers these curated collections to the jet-set gentleman on the go

Milan Area, Italy

Designing an omni-channel customer acquisition strategy with the aim of optimizingthe business development opportunities and the prospect clients conversion rate.

Panama

-Interviewed candidates for the sales positions, selecting the best profiles based on a structured screening process -Contacted suppliers on a demand based strategy-Coordinated with the architect and the visual merchandiser the organisation of the brand's overall apparel-Received the merchandise and got the inventory inside the software platform

Valencia, Venezuela

-Contacted the distributors of big surf and skate brands in Venezuela (eg. Quiksilver, Lost, Billabong, Volcom, DC Shoes, Hurley) prior to the opening to announce the potential point of sale-Involved in the ordering of new brands collections via online catalogs or in showrooms-Sponsored events to promote the store name and location. Successfully arranged an international reggae singer to come to the store and sign autographs, what resulted in many customers coming.-Made contracts to advertised through local radio and in two surf magazines.-Supervised the store image, ordering and changing mannequin’s clothes.-Analysed CV’s and interviewed persons for the sales position.-Created and managed the Facebook and twitter accounts.

Master'S Degree, Master In Fashion, Experience And Design Management

SDA Bocconi School of Management is the graduate business school of Bocconi University and is considered one of the most prestigious.

Global Modular Course (Gmc) 'Luxury Branding And Retail In Italy And Beyond'

Bachelor'S Degree, Marketing Concentration

Hult International Business School is a private business school with campuses in London, San Francisco, Dubai, Boston, New York City.

University Foundation Year, English: Writing , Pronunciation, Presentation Skills , Culture And Business Classes

Culinary Arts Skills