César Hernández Email & Phone Number

Santiago, Rm, Cl

Help companies grow by applying and creating products for Marketing, Sales and Customer Services teams and processes. We implement, set up and onboard teams from free CRMs to WhatsApp as a Sales Channel. I’m the leader of the product and development team to design, architect and implement custom integrations, apps and CRM extensions between enterprise systems and apply AI (artificial intelligence) to Marketing, Sales and Service automations. - 300% Growth in Sales YoY in 2021 - 350% increase in EBITDA in the last 12 months - Created and Launched the Nubox app in the HubSpot Marketplace, MercadoLibre for HubSpot app in the HubSpot Market Place, Simple quote private app for quoting in HubSpot, Aim-me a recommendations system for retail & ecommerce in HubSpot

San Mateo, California, Us

Building and implementing conversational AI, carrying a quota on customer retention and expansion by driving success for our customers in Latin America. Understanding their business to be able to automate selling, customer success, collections, services and recruiting processes. Managing and training a team to support sales and post sales consulting services to increase the use of AI to improve our customer business, helping companies increase ROI. - Customers increase use of our technology 3x - Exceeded quota in 123% in Q1, Q2, Q3 - Invoice increase in 2x in 12 months

Santiago, Rm, Cl

Co-founder of the first conversational artificial intelligence solution for business in LATAM. Created an award winning, virtual assistant powered by AI able to carry complex conversations and connect prospects with Sales, Post sales, Call center and Collections reps. Focus on starting a ground-breaking business in LATAM, I supported the set up process of the company, gathered and recruited the team. Executed in the developing process of our solution as well as managed the product creation from design to go live. Launched the solution in the Latin American market, participated as speaker in events and supported the sales process from pre- sales, demo, proposals, negotiation, closing deals and implemented the solution. Manage the mobile app product from design, UX/UI, to launch. - From start up to selling our company in 21 months - From Idea to MVP in 7 months - From launch to selling 100K MRR in 20 months

Maidenhead, Berkshire, Gb

New business development, thru direct sales and partnership developments in LATAM (Argentina, Chile, Colombia, Ecuador, Mexico, Panama, Peru, Venezuela) selling Content Management, Social Media, Email Marketing, SMS, Costumer Analytics, e-Comerce and Omni channel Campaign Management solutions. Customer Experience consultant. - Campaign Management System – “Marketing automation” for LATAM Airlines in 13 countries, from 30 to 200 campaigns per month, +300MM emails per year for a database of 15MM records - Social Intelligence for Personal Telecom – Brand Monitoring and benchmark with 3 competitors in Argentina - Email Marketing solution for Banco de Guayaquil – Communications and direct marketing management for a 2MM records database

ICT’s applied to education. Prepare and design teaching activities to improve the comprehension of the Social Media as educational tools. Evaluate the development of the learning process and application of the ICT’s in their daily activities.- Development of new educational strategies implemented in Social Media

Direct Marketing consultant selling data solutions that includes lists generation, segmentation, data cleansing, data enrichment, data normalization, geo references, political marketing, email and sms marketing, Social Media Marketing. Direct marketing coaching. Partnership development and new sales channels. 6 people in my team. - Data cleansing and enrichment for Movistar, 7MM records in the database - Data cleansing for Bank BOD, 2MM records in the database - List generation to deliver credit cards for Corpbanca, 1MM records in the database

Caracas, Ve

Marketing plan and promotion of JL solutions. Develop, planning and control of the marketing campaigns. Selling Ads in the magazines and websites. Develop partnerships with educational and retail companies in Venezuela. 4 people in my team. - Relaunch of www.alaUniversidad.com, website and magazines. First 100% online pre-college course - Launch a Development of www.alcanco.com fisrt online catalog, pricing compare tool

Buenos Aires, Ar

Execute direct marketing campaigns to the segmented customer database of www.mercadolibre.com. Offers are generated based on the customer shopping behavior. Landing page management, to maximize the conversion rate on the email marketing campaigns.Acquire new affiliates. Internet Marketing and Direct Marketing Services coach for the affiliates. Develop and maintenance of the MercadoSocios community. Conferences and training workshops, to develop the potential of the affiliate community. Design new tools to increase the conversion rate of the affiliates. - 20% increase of the email marketing channel - From 25 to 450 affiliates to the MercadoSocios program

Management and supervision of the theater guides crew. Coordinate, plan and execute the team schedules to attend the shows. Support the productions of the theater. Support the marketing department developing ads and promotions. Web content management. 90 people in my team.

Marketing/Marketing Management, General

Ingeniería Informática