Cesar Vinicius Hortas De Andrade Email & Phone Number

Orlando, Florida Area

• Organize the guest’s daily experience on their travel to the Disney and Universal Studios Parks, optimizing their time and showing the way for them to avoid spending time in lines unnecessarily.• Deal with the family through messaging, phone and live in order to satisfy their desire for a perfect vacation, working with them to find their favorite rides and attractions.

Orlando, Florida Area

- Provide outstanding Customer Service to help support the company’s drive for growth while consistently demonstrate theservice culture to clients and suppliers and maintaining high standards for efficiency and accuracy.- Work with multiple systems to support Inbound and Outbound requests as well as handling customer post departure complaints.

Orlando, Florida, Estados Unidos

Responsible for the accounts receivable of the company.

Orlando, Flórida, Estados Unidos

Rio De Janeiro E Região, Brasil

Spectator's Service Supervisor for two of the busiest zones of the main stadium of the World Cup, the Maracanã.• Responsible for the area where 40% of the spectators arrived and left the stadium Maracanã, the main stadium of the World Cup. Also the entrance of VIP's and VVIP's, as Hollywood stars, royal families and presidents.• Led a great team of 40 volunteers, 40 security guards, 150 police officers and others.• Trained all the international volunteers from spectator’s services… Show more Spectator's Service Supervisor for two of the busiest zones of the main stadium of the World Cup, the Maracanã.• Responsible for the area where 40% of the spectators arrived and left the stadium Maracanã, the main stadium of the World Cup. Also the entrance of VIP's and VVIP's, as Hollywood stars, royal families and presidents.• Led a great team of 40 volunteers, 40 security guards, 150 police officers and others.• Trained all the international volunteers from spectator’s services area in Rio de Janeiro. Show less

Rio De Janeiro E Região, Brasil

• Reorganized the entire Logistics System, reducing the staff in 5% and the delivery mistakes.• Incorporated internal transportation tools that adjusted the company into the Brazilians regulations.• Designed a project of reconstruction and improvement for the logistics warehouse.• Selected and implemented new management system software, used by more than 40 employees improving sales and profits, and also reducing the stock losses.• Assistant of the owner and commander of the… Show more • Reorganized the entire Logistics System, reducing the staff in 5% and the delivery mistakes.• Incorporated internal transportation tools that adjusted the company into the Brazilians regulations.• Designed a project of reconstruction and improvement for the logistics warehouse.• Selected and implemented new management system software, used by more than 40 employees improving sales and profits, and also reducing the stock losses.• Assistant of the owner and commander of the company, which has more than 120 employees. Show less

Las Vegas, Nevada E Região, Estados Unidos

Responsible for a phone acessories stand at the Las Vegas Outlet. Achieved best numbers from the 3 stores, being scheduled to work more than 60h per week, sometimes by himself.

Orlando, Flórida, Estados Unidos

Sales Associate at the main store of the Island of Adventure theme park.• Worked there twice in this period, both times at the same store. Distinguished myself on the first time, so returned working as a trainer and team leader in the second time.• Trained more than 20 Brazilians.• Only one from the almost 30 associates that could perform all the positions at the store.

Rio De Janeiro E Região, Brasil

• Trained to be a sales supervisor and marketing trainee. To improve sales skills, had a 6-month experience representing the Coca-Cola beverages in sales.• Covered Representatives vacations, changing neighbourhood every month. After a first month without training reaching for a medium result, improved the game, achieving team's number one result in one of the months.

Rio De Janeiro E Região, Brasil

• Supported the entire sales team from the south of Rio, with information and opportunities. • Projected and created an Excel file called PDI that was later used by many teams in South America. Project that increased the sales and profits.• Trained to be a sales supervisor and marketing trainee with a 6-month experience of sales of beverages.

Associate Of Science (A.S.), Administração De Empresas, Have An F1 Visa.

Got a 94 TOEFL score for english proficiency. The University's COMPASS test graded me as a top class student.

Engenharia, Production Engineering, Final Paper Essay Highlighted, With The Coordinators Staff Praising The Work.

Withdrew classes for 3 semesters, so I could participate of the working program two times at Universal Studios and one time Las Vegas.