American Architectural Products Group is a linearly integrated wood products manufacturer providing Wood Solutions in the form of innovative wood sheet materials and fabricated Architectural Systems.

* Identify, develop, and integrate Odoo ERP solution to meet predefined requirements interacting with clients, sales, technical consultants, and developers; offering experience, independence, and sharing best practices industry knowledge.* Lead process reviews and application configuration discussions with clients, providing project management, functional expertise, and risk mitigation.* Manage implementation by setting the plan, project management, ERP data conversion, and all aspects of ERP implementation to keep the project on time, within the scope, and on budget.

* Setup, deployment and management WordPress websites using Wordpress, Linux, PHP, MySQL. In Linux and Windows servers.* Design for several Websites|Facebook|Instagram|Twitter|Pinterest pages and groups* SEO for websites, facebook pages and twitter accounts.* Reports using Google Analytics and Bing Webmasters tools* Knowledge of Windows Server environments: Installation, upgrades, maintenance. Active Directory, WSUS, Remote Desktop, Security Policies, Backup policies.* Use of .NET object oriented programming languages.* Use of RDBMS (relational database) products as SQL server, Oracle, DB2, MySQL, PostgreSQL. Rules, Triggers, Stored Procedures, Packages, Backup, Security.* BASC, ISO 9000, ISO 27000, SA 8000 policies for servers, data centers. Information security.* Remote consulting for SAP Basis configuration.

Microsoft Online Services Premier Support - Beacon Project* Handle escalated or complex customer cases for external/internal users of a client's Office 365 Premier Cloud products or services.* Provide advanced technical support to Support Engineers and customers.* Apply coaching techniques with Support Engineers to improve service support and quality KPI's* Identify, investigate, research and provide a resolution on customer questions and problems; including hardware, software, networking, or other designated client products.

• Provide outstanding customer service; recommend storage solutions and assist them with their storage needs• Make customer move-in a positive experience through friendly interaction and knowledgeable guidance.• Take care of property appearance; maintain a clean and debris-free location for a great customer experience• Consult and sell Public Storage packing and moving supplies.

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance• Guide customer guidance and information about products and tools • Maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe

Inkafarma is leader in retail pharmaceutical segment in Peru. Has more than 700 stores nationwide. It’s a branch of Interbank Group (Interbank, In Retail). Management of ERP SAP retails projects, WMS Logfire, JDA (AWR, ASR), QlikView. Leading a team of 9 people.Reporting to CIO.* Define and evaluate business opportunities and projects related to applications implemented in the company. Data management with tools like QlikView, data marts and data warehouses.* Management and implementation of new modules, integration and continuous improvement process.* Establish policies and procedures for information security.* Guidelines to business process improvement and continual improvement process.* Management of services like hosting, solutions support, consulting, intercompany process.

Franky & Ricky is leader in textile sector, southern region in Peru. It works with the finest peruvian cotton and export their production worldwide.Establish guidelines and development policies that lead to continuous updating and innovation of the services offered, according to technological advances, with the aim of remaining at the forefront respect to competitors.* First implementation of MS Dynamics AX ERP v4 in the textile sector in Peru.* Estimated savings of $100K in cost reduction for software licensing and hardware renewal.

Copeinca is a leading company processing fishmeal, fish oil and derivatives worldwide. More than 14 locations in Peru.Leader responsible for developing and implementing IT policies, project management, security management and contacts with SAP customers and suppliers.* First implementation of SAP ERP in Peruvian fisheries companies.* Formulation of strategic plans in the short, medium and long term and procedures for InformationSecurity and establish politics and development guides to lead the permanent updates andinnovations of the offered services.* Reduced software licensing costs and purchase (leasing) of hardware at more than $ 250K.* Successful contracts for management support of 1st and 2nd level with SAP IBM Peru and Argentina, communications and hosting of SAP.

Atento is a leader providing different ways to communicate companies and their customers through contact centers or multichannel platforms. It has presence in 12 countries and is part of the Telefónica Group.In charge of projects management, interacting with customers and analyzing information of thecommunications platform. Definition of strategic plans and budgets. With a team of 14 people. Reporting to the IT Manager.● Manage the whole IT projects for nearly 100 clients, leading the development team to achieve the work on time, on budget.● Standardization of systems and development platform, optimizing time and resources on application development. ● Improve communication channels between the leaders and other areas looking for feedback on time delivery of projects.● $300K savings in licensing programs.

Embotelladora Latinoamericana SA (ELSA) is the leading company in production and marketing of products of The Coca-Cola Company and own brands with a presence throughout Peru with annual sales of $ 180 MM and more than 1,500 employees. [before the merger with JRL Corporation]Analyst responsible for development of management information systems, management systems selling water bottles and projects of business intelligence.● Data mart implementation of trade information for online consultation of the sales transactions, for the company management levels, across the country.● Development of the centralized marketing of water bottles, reducing failures and shortcomings of the previous model, increasing efficiency and control by 25%.● Development and implementation of purchase orders on PALM platform for the automation of sales, achieving substantial improvements in them.● Project development, geolocation customers for the Consumer Service Center, reducing call times

GMD is a service company and projects, specializing in providing solutions in information technology for the corporate market in Peru. It is part of the Corporación Graña y Montero, which is composed of 16 Engineering Services companies, operating in 8 countries in Latin America.Management and project development for the Corporation Graña and Telefonica del Peru. Leading a team of 4 people.● Coordinate with the customers several different facilities, making tracking orders and providing delivery of new functionality with 0 defects before the deadline.● Development of the modular SARH system (human resources) using RUP methodology processes in multilayer PC and Web for the Corporation Graña and different customers.