Cesar Loo Email & Phone Number

United States

Mumbai, Maharashtra, IN

Conduct internal/external research and discovery of business processes, KPIs, CxO & BOD objectives, market, industry, and functional trendsDirectly engage with customer executive teams, articulate the strategic and financial benefit of solutions to accelerate customer outcomes, sales cycle duration and win-ratesDevelop C-level engagement strategies.

Mumbai, Maharashtra, IN

• Enterprise Architecture – Delivery Lead in the TCS Retail and TTH group
• Works with business stakeholders and program managers to define a roadmap to deliver UX, e-commerce and order management capabilities in assigned accounts.
• Works closely with customer on budget and resource planning
• Works closely with the customer to define a deliverable methodology.
• Responsible for ensuring that deliverables meet business needs.
• Responsible for growing the line of services in assigned accounts.Major client engagements include:Carnival Cruise Line - IT Director / Enterprise Architect JetBlue Airways Corporation – Delivery Lead / Enterprise.

Noida, Uttar Pradesh, IN

• Sr. Solutions Architect in the Omni channel Commerce group and CoE lead
• Involved in working with the sales team in pre-sales efforts in response of clients’ RFP, RFI, and SOW
• Responsible for P&L and Resource planning of key engagements
• Responsibility for key customers or partners in the region
• Support successful project implementation phase on business, conceptual and programming level through various consulting activities as required.
• Escalation management in terms of product, service, and maintenance

• Provided support to IT transition program from Tyco International.
• Provide support initiative to identify technology partners for ADT’s online marketing and sales channel in technology domains that included CRM, WCM, CMS, e-commerce, and CPQ.
• Provide support to RFP process to identify system integrator partners for e-Commerce, CPQ and OMS.

Phoenix, AZ, US

• Lead E-commerce Architect in the E-commerce Group at Ascendant Technology
• Maintained the E-commerce group development life cycle methodology, supporting tools and artifacts.
• Provided technical support to the sales group to response to RFPs and RFIs.
• Worked with Sales Leads and Delivery Managers to produce SOWs.
• Mentored Junior E-commerce Consultants
• Provided e-commerce architectural and implementation support to the various client engagementsMajor client engagements include:Phillips-Van Heusen – Delivery LeadTommy Hilfiger – Solution ArchitectCalvin Klein –.