- Conduct thorough requirement elicitation and process modeling to support project goals, using tools like JIRA and Confluence for documentation and tracking progress.- Analyze and document business processes, ensuring they align with project management methodologies and software development lifecycles, with a strong emphasis on agile frameworks.- Facilitate workshops, meetings, and interviews with stakeholders to gather and refine detailed requirements, translating them into actionable technical solutions.- Collaborate with cross-functional teams, bridging the gap between technical and non-technical stakeholders, ensuring clear communication and alignment on project objectives.- Provide data-driven analytical insights to support decision-making, applying my problem-solving and critical-thinking skills to address business challenges effectively.- Coordinate the integration of various systems, ensuring smooth collaboration between different platforms and teams.- Leverage my technical knowledge of REST APIs and familiarity with SQL scripting to support system integrations and enhance data analysis efforts.- Oversee continuous improvement initiatives and manage the coordination of both the internal portal and client-facing web solutions, ensuring they are optimized and aligned with business needs.

- Engaged in IT project development, overseeing planning, expectation management, timing, monitoring, and documentation.- Collaborated in a multidisciplinary team under agile methodologies, gathering and developing business requirements for a Real Estate project.- Conducted active participation and follow-up in daily meetings with enterprise clients, implementing a software project for financial modeling.- Automated data analysis procedures and projects, consolidating financial and operational statements for construction and real estate companies.- Managed technology projects, recapitulated requirements in different project phases, and trained new personnel for compliance with metrics.- Acted as a liaison between client needs and the technology team, providing customer service to international clients in English (United States, Canada, Middle East).

- Designed, developed, and implemented risk management processes for market and strategic risks, ensuring controlled risks from the coffee and FX markets.- Conducted risk assessments, evaluated risks against established criteria, and reported risks to different audiences, including the board of directors.- Led the risk committee, oversaw risk policies, and provided support, education, and training to build risk awareness within the organization.- Took charge of the Coffee app development process, including project design, deliveries, requirements, and defining scopes.

- Conducted financial analysis, process valuation, and dynamic financial diagnosis for various business lines, including Torrefactora, Inversiones Coocentral, Coffee negotiation, and Industrial plant.- Analyzed current and past financial data, identified trends, and prepared reports for the wider business.- Developed financial models, provided financial forecasts, and contributed to initiatives and policies for financial growth.

- Validated the business model using the Lean Startup methodology.- Developed the marketing mix (Place, Price, Product, Promotion).- Formulated and executed the digital marketing strategy, including SEO, SEM, social networks, and UX.

- Provided financial management information and addressed client requirements.- Offered credit solutions to natural and legal persons, generating credit documentation.

Accompanying therapists in the teaching and treatment of children with brain disabilities.