• Assessed, designed, facilitated, and delivered top notch professional development training programs• Full cycle training experience from assessing needs to participation evaluations and reporting• Experience with creating training programs to include professional development, train the trainer, managers- in-training, leadership training, and operational training• Define, create, and implement innovative training presentations, documentation, policies, and procedures• Oversaw training assessments, secret shops, and prospect phone inquiry audits• Supervised and trained onsite property staff• Assist with various non-training initiatives including due diligence, special projects, competitor property shops, and market survey assistance• Plan learning and staff development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, role play, self-study, meetings conferences, workshops, videoconferencing, and web-based learning• Coordinate and lead training that includes classroom style, one on one coaching, and presentations to corporate Senior Management• Lead the end-user training work stream activities• Complete work stream deliverables, timelines, and objectives• Execute training development programs• Train on support tools and system environments• Train on the new system functionality and business processes• Develop training strategies, standards, and tools• Define, create, and implement innovative training presentations, documentation, policies, and procedures

• Directed the day-to-day operations to include maximizing occupancy rates and profit performance for seven LITHC communities, composed of 1,577 units, in Fort Worth, Dallas, McKinney, and Arlington • Successfully managed a lease-up in McKinney, hit 92% occupied prior to full delivery of buildings • Executed contract negotiations, reviewed job estimates, and oversaw all phases of structural improvements• Implemented new procedures to increase customer satisfaction and executed leasing meetings to keep customer service at the forefront• Emphasized process improvements to increase accuracy, efficiency, and adherence to company policies, procedures, and state and national requirements • Evaluated existing assets through market rent analysis, marketing plans, variance reports, and cash flow analysis• Managed budget preparation and control, ensuring projects and portfolio remain within budget while identifying opportunities for income maximization• Reporting responsibilities to both internal executive leadership and external asset managers• Improved reporting matrix through data analytics by translating trends, variances, local and national market influencers, and historical data into proactive strategic action plans• Prepared stipulated recommendations focused on existing capital investment opportunities with the objective of driving revenue• Responsible for hiring, supervision, training, and evaluation of employee performance

Can-Am Consultants Inc. is a leading contract technical recruitment and services company providing highly skilled human resources solutions to clients located throughout North America. We service a wide range of industries and supply engineers, technical, IT, designers, drafters, and field personnel and other highly-specialized professionals. We cover all client needs from contractual and permanent staffing to sourcing, consulting and payroll services.• Aerospace and Aircraft• Automation• Mass Transit, Locomotive and Rail• Automotive• Nuclear Energy & Power Utilities• Oil, Chemical, and Gas Consulting & Fabrication• Pipeline & Oil Field Services• Pharmaceuticals• Medical Devices

• Directed the day-to-day operations to include maximizing occupancy rates and profit performance for North Texas communities • Implemented new procedures to increase customer satisfaction and executed leasing meetings to keep customer service at the forefront• Emphasized process improvements to increase profits and customer satisfaction • Evaluated both existing assets and potential acquisitions through market rent analysis, marketing plans, variance reports, and cash flow analysis• Responsible for budget preparation and control, ensuring projects and portfolio remain within budget while identifying opportunities for income maximization• Reporting responsibilities to both internal executive leadership and external asset managers• Reviewed and reported monthly profit and loss analysis directly to President/COO• Improved reporting matrix through data analytics by translating trends, variances, local and national market influencers, and historical data into proactive strategic action plans• Prepared stipulated recommendations focused on existing capital investment opportunities with the objective of driving revenue• Responsible for hiring, supervision, training, and evaluation of employee performance • Executed contract negotiations, reviewed job estimates, and oversaw all phases of structural improvements• Coach and develop team to maximize personnel potential and build a cohesive, team dynamic

• Full management of four comprehensive North American managed services programs, combined approximately $300MM in annual spend, with overall responsibility for management and implementation of program/project management and enhancements• Successfully leveraged client relationship to gain contractual access to additional business and client locations• Established and maintained effective working relationships with key stakeholders and sponsors to develop, create, and promote specialized staffing solutions based on real-time needs including staff augmentation, project based staffing, statement of work, and customized solutions• Proactively manage communication with key stakeholders, keeping managers informed of talent activity, industry trends, best practices internally and externally as well as potential program enhancements• Responsible for achieving organic growth by partnering with client stakeholders for more efficient forecasting, resource allocation, and cost reductions while maintaining quality• Full management of Sub-Vendor program, including identification, qualifying, contract negotiation, and performance tracking• Reporting responsibilities to both internal and external stakeholders including: annual budgets, monthly forecasting, recruitment/account performance metrics• Coordinated and prepared proposals for new/expanded business as well as participated and conducted sales presentations • Hands on management leveraging people, process and technology solutions for strategic benefit and competitive advantage, and recruiting• Spearheading diversity initiatives and strategic planning for compliance• Employee relations including EEO/AAP and OFCCP, termination and exit interviews• Drove programs evolution while keeping client’s strategic needs and expanded programs across North America in cooperation with clients.

Specialize in the provision of high-volume, skilled flexible labor; aimed at improving labor flexibility, retention, productivity and efficiency. The Randstad in-house services concept provides a complete HR process from recruitment and selection, introduction, planning and management of workers through to the provision of detailed management reports.

Manage all aspects of operations which includes personnel development, leases and profits for the North Texas properties while ensuring the consistent maintenance of all current and previous residents.

Played an integral role in negotiating with New York Life, Allstate, Institutional Marketing Consultants, Texas Tax Back Insurance Agency, and Lincoln Financial for secured major contractsChosen to handle seven state district with over $300M qualified policies for 17 monthsAccomplished list of qualified leads through extensive research analysisBuilt rapport relationship with individual in financial industryProspected and developed varying financial options to A-level executives such as CEO, CSA and CFO as well as other various managersCreated additional pipeline opportunities by 75% in nine months