As a Business Intelligence Specialist and Scrum Master, I have led and managed various high-impact technology projects, combining my data analysis expertise with agile methodologies. I have been responsible for the development and implementation of manufacturing and real estate monitoring systems, as well as providing support for key models within the Transport Analytics Center (TAC). I have also overseen the creation and maintenance of dashboards for North America and Canada, managing the entire ETL process in Qlik Sense and Qlik View, ensuring that these platforms are always up to date with the latest versions.Additionally, I have developed automated reports and dashboards in NPrinting, delivering critical information for business decision-making. My solid experience in project and team management has enabled me to optimize processes, coordinate cross-functional teams, and execute strategic business intelligence initiatives, consistently ensuring that organizational goals and deadlines are met.

* Participation in the project to migrate claims from PDN to Claim Center, using SAP Data Services. SOAT for SURA present in PDN to Claim Center, using SAP Data Services.* Update of the new regulation of the super in the development of the data dictionary for SOAT for SURA, complying with the required standards, developed in SAP Data Services.* Creation of ETL in SAP Data Services for SOAT reports / Reports for SURA requested by regulatory entities.

Identify business needs and apply BI methodologies, Designing the architecture, necessary platforms and solution of the need.Develop technology-based business KPIs.SqlServer Integration services (SSIS)SqlServer Analysis Services (SSAS)SqlServer Reporting Services (SSRS)QlikView / Qlik Sense

1. Perform business intelligence project management.2. Identify the Differentiating Aspects of BI projects.3. Requirements analysis (key intelligence needs).4. Identify the Phases that make up BI projects.5. Define the architecture of BI technology solutions.6. Carry out Lessons learned in business intelligence projects.7. Understand and guarantee the extraction, transformation and loading processes.8. Analysis of the different sources of information required.9. Explore the causes that lead to data migration and the techniques that will ensure data quality.10. Generate Tactics to achieve the approval of key concepts.11. Benchmarking BA tools.12. Support, maintenance and improvement of the models that have been implemented (Commercial, Financial, etc).13. Perform analysis and generation of visualization reports.14. Design of reports, definition of filters, alerts and execution rules.15. Perform data mining analysis.16. Integrate the internal data sources that are needed to potentiate BI.17. Integrate external Data to the BA Market Research model, social networks, georeferencing, web page, mobile devices, cloud computing, unstructured data.18. Implement new Business Analytics tools.19. Participate in the data quality committee.20. Improve the usability of Business Analytics tools.

I am responsible for the advice, constant accompaniment in the use that generates greater value for the organization in the use of the contracted services, generation of the service use reports and helps to coordinate the client's relationship with the different service areas.- Understand the Client's business in order to recommend the use of the services, so that through them Client fulfills its technological objectives required by the business.- Ensure the maintenance of the quality and delivery of services.- Hold meetings to monitor the contract and the services used periodically. The objective of this meeting will be to analyze and monitor the management and quality of the service.- Closely monitor support incidents that require escalation to other resources within the organization to speed up their attention.

- Administrator Backup the Organization.- Exchange Server and AntiSPAM administrator.- Printer administration.- WSUS Administration- SCCM 2012 Administration- Installation and configuration of Windows Server 20XX.- Administration of DA and GPO.

- On-site support for companies (Liberty Seguros, Telecom, Unilever)- Installation and configuration of equipment, complying with established standards.- Printer configuration.- AS400 terminal configuration.

- Installation and configuration of equipment with the requirements of the company.- Provide technical support nationwide, in the SIVA system.- Generate reports on the services provided to insurance companies.- Installation and configuration of the SIVA application in Mobile Devices.- Installation of servers in each of the branches with SIVA.