Cesar David S. Email & Phone Number

Mexico City, Mexico

Ciudad De México, México

México

I carry out consultancies with clients to understand their needs and design the best communication flows. I conduct workshops to train clients in the features and functionalities of Omnic3ntro (channel orchestrator) to execute Omnichannel strategies. I evaluate the risks, dependencies or technological limitations when implementing the solutions. I also keep abreast of technological trends and study the channels to propose solutions in accordance with the client's business rules. I lead the development, improvement, debugging, troubleshooting and activities related to the Omnic3ntro product, and support with the support of existing customers. In addition, I channel problems to internal and/or external providers

Ciudad De México, México

In my current position as an Omnicanal TI Product Specialist at C3NTRO Telecom, I work to help transform businesses, looking for areas to automate processes and increase efficiency quickly. I do project sizing, technical support and conceptual and technical development of solutions related to messaging (SMS, OTT, OTP, Voice, Whatsapp, ticket, contact center, etc.), as well as integrations via API. In addition, I follow up on the technical needs of medium and large customers for cross sales.

Ciudad De México, México

At Nexsys of Mexico, I worked as a Pre-Sale IT Specialist (Documentation and Electronic Signature). During my two years of experience, I dedicated myself to training and giving demonstrations on Adobe corporate systems, I built specialized solutions for documentation and electronic signature, I promoted cross-selling and helped create hyper-personalized quotes. In addition, I specialized in the technical development of tailor-made solutions, the sale of IT services, customer service and commercial follow-up. I also performed documentation and technical support tasks for new solutions. Finally, I was involved in the innovation of the integration of Adobe document systems.

Ciudad De México, México

At my job at Xamai, I was in charge of selling ERP, CRM and POS solutions to small businesses with the goal of helping businesses increase their efficiency and profits. My responsibilities included developing new business lines, networking with customers and suppliers, executing the sales cycle from prospecting to closing the sale, and achieving monthly quota objectives. During my time at Xamai, I was successful in achieving these objectives and helping the company improve its results.

México, México

I completed all the tasks related to digital marketing for the company, from designing the branding and images to post on social media, to monitoring communities, KPIs, and pages of well-known companies, as well as looking for influencers for advertising activations.