Carolina Escobedo-Garcia

Carolina Escobedo-Garcia Email and Phone Number

Customer Operations Associate at Clerky @ Clerky
walnut, california, united states
Carolina Escobedo-Garcia's Location
Fort Wayne, Indiana, United States, United States
Carolina Escobedo-Garcia's Contact Details

Carolina Escobedo-Garcia work email

Carolina Escobedo-Garcia personal email

n/a
About Carolina Escobedo-Garcia

Seeker of customer support excellence. Support for those that support. Trust and reciprocity. I am impassioned to provide the best experiences and support for my customers. I am energized by helping others and the connections you make when you work hard for your customer, your team, and your company.

Carolina Escobedo-Garcia's Current Company Details
Clerky

Clerky

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Customer Operations Associate at Clerky
walnut, california, united states
Website:
clerky.com
Employees:
7
Carolina Escobedo-Garcia Work Experience Details
  • Clerky
    Customer Operations Agent
    Clerky Jul 2019 - Present
    View
  • Campaign Monitor
    Support Agent
    Campaign Monitor Jun 2013 - Jul 2019
    Bozeman, Mt
    Responsible for technical support via email ranging from common on boarding and billing issues to API and transaction issues. Additionally helps support our regional lead by prioritizing queue, monitor app issues, managing remote team, handling escalated customers, communicating with other teams and departments, interviews for job candidates, and training new hires. Provides support to our Sales and Customer Success teams.
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  • Schedulicity
    Manager Of Customer Service
    Schedulicity Nov 2012 - May 2013
    Works with Director of Support to streamline department and ensure positive work environment. Handles questions from Support Representatives and escalated cases from client base. Case handling which often includes trouble/tech cases. Works with other departments in company to share information and work towards common company goals. Assists in social media responsibilities - webinars, Facebook, Twitter.
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  • Schedulicity
    Customer Support Specialist
    Schedulicity Nov 2011 - Nov 2012
    I answer phone and email questions regarding Schedulicity's scheduling software for set-up, trouble shooting, general questions, etc. My goal is to start and end every conversation with a smile and build a solid relationship of trust and reliability with our clients. Social Media responsibilities - Twitter and Facebook.
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  • The Home Depot
    Head Cashier
    The Home Depot Jun 2007 - Aug 2008
    Responsible for creating break/lunch schedule for up to a dozen cashiers at a time, authorization and override capabilities, "buying/selling" money to cashiers as they required it. Balancing cash drawers, self-check out machines, and vault cash. Had to clear store and parking lot of trash and carts at the end of each day.
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  • Placer Sierra Bank
    Customer Service Representative
    Placer Sierra Bank Jun 2001 - Apr 2004
    Daily transactions, Merchant cash handling, and vault and ATM balancing. New account opening and beginning supervisory responsibilities, such as schedule writing, and auditing of drawers, vaults, and ATM.
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Carolina Escobedo-Garcia Skills

Customer Support Customer Oriented Customer Service Social Media Blogging Freelance Writing Creative Writing Facebook Social Networking Editing Office Administration Troubleshooting Building Relationships Retail Wordpress Social Media Marketing Email Marketing

Carolina Escobedo-Garcia Education Details

Frequently Asked Questions about Carolina Escobedo-Garcia

What company does Carolina Escobedo-Garcia work for?

Carolina Escobedo-Garcia works for Clerky

What is Carolina Escobedo-Garcia's role at the current company?

Carolina Escobedo-Garcia's current role is Customer Operations Associate at Clerky.

What is Carolina Escobedo-Garcia's email address?

Carolina Escobedo-Garcia's email address is ca****@****tor.com

What schools did Carolina Escobedo-Garcia attend?

Carolina Escobedo-Garcia attended Sierra College, Rocklin High School.

What skills is Carolina Escobedo-Garcia known for?

Carolina Escobedo-Garcia has skills like Customer Support, Customer Oriented, Customer Service, Social Media, Blogging, Freelance Writing, Creative Writing, Facebook, Social Networking, Editing, Office Administration, Troubleshooting.

Who are Carolina Escobedo-Garcia's colleagues?

Carolina Escobedo-Garcia's colleagues are Allison Bulger, Ali Smith, Laurie Newman, Sarah Stebbins, Lisa Dexter, Kevin Kim, Denise Otter.

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