Charles E. Scott, Jr. Mba Email & Phone Number

Trumbull, CT, US

Austin, Texas, US

New York, NY, US

• Reports to VP of Global Employee IT Experience of a global consumer goods and cosmetics company to support a portfolio of business/technical transformation initiatives.
• Responsible for structuring and leading a variety of IT projects, performing the detailed proposal and scope planning, and managing project execution and completion of strategic projects/programs.
• Defines the phase deliverables, tracks milestones and incurred expenses versus planned expenses, schedule management, testing, training, and implementation plans, evaluates risks and recommends contingency plans.
• Assigns resources and tasks, and manages quality assurance, resolution of issues, status reviews and reporting, and compliance with all policies and procedures and support artifacts.
• Measures project performance (operational and financial) to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders
• Leads a group of technical resources and other IT technical staff and where necessary, collaborates with the business domain and business subject matter experts to build and maintains team morale.

Providence, RI, US

• Served as Chief of Staff to the CEO responsible for corporate strategy and execution, mergers & acquisitions integration, performance management, and strategic initiatives.
• Operational lead responsible for the oversight and coordination of deal diligence, pre-closing planning, post-closing Day-1 integration activities through F100 plans and identified cross-functional risk and dependencies.
• Reported to the CEO and Board of Directors on integration progress, Executive Committee monthly state of the business, and Quarterly BOD meetings.
• Implemented M&A best practices across business units to remove barriers across integration team leads.
• Supported Executive Leadership Team (ELT) on special projects and initiatives.

Norwalk, Connecticut, US

• Served as the Director of Business Operations for Datto’s SaaS Protection Business Unit.
• Worked closely with C-Level Executives to develop/execute strategic framework and long-term business strategy and transformation. Provided leadership, management, and accountability for strategic plans and operational.
• Responsible for management and execution on high-profile projects/programs. Developed business cases and project plans for cross-functional initiatives and improvements to internal operations.
• Coordinated/Ran weekly operational, monthly strategic, and quarterly business review meetings.
• Provided strategic advice to improve the daily management of the business.
• Partnered with Business Leaders to develop annual budgets, perform financial planning & analysis, and manage P&L towards growth/profitability.

New York, New York, US

• Reported to ELT and partnered with IT and business functions to analyze and document current processes, tools, systems.
• Responsible for design and delivery of robust and efficient solutions (Custom MS Dynamics CRM w/ 3rd Party ISV Integrations) meeting the specific needs of the varied strategic initiatives. (Full SDLC – Scrum Agile.
• Drove all phases of projects including scoping, process analysis/re-engineering, prioritization, planning and execution in adherence to commonly used methodologies.
• Performed project management of all tasks and resources, estimating and tracking progress against plan including the development of effective communication strategy across projects, executive management and stakeholder.
• Lead, managed and directed cross-functional resources (IT and Business) throughout the project lifecycle.
• Created and managed detailed project plans, coordinated with multiple stakeholders, and other solution delivery activities.

New York, New York, US

• Promoted within company based on demonstrated cross-functional leadership skills and industry knowledge. Reported to CFO and Business Unit GM.
• Partnered with finance leadership to identify opportunities to drive improvements and achieve cost savings through people, process, and technology enhancements.
• Prepared business cases and financial analysis for corporate strategy and operational finance project initiatives.
• Summarized analysis, proposals, and conclusions in concise presentations for senior management.
• Utilized various methodologies to coordinate internal/external resources, manage stakeholder expectations, and complete project initiatives on time and within budget with high levels of satisfactions.
• Engaged in the strategy, implementation, and maintenance of enterprise resource planning and information systems related to financial reporting and analysis.

New York, New York, US

• Managed 10 direct reports collectively responsible for supporting a suite of over 50 active engagements for 5 high profile clients, approximately $20 million in annual revenue.
• Served as the primary liaison with key client representatives and owned the service delivery relationship for assigned projects.
• Coordinated with client service directors and business development managers to develop strategic/tactical account plans to drive P&L performance.
• Met client operational, financial, technical, and business requirements by aligning them with the appropriate technology services and solutions.
• Promoted overall client satisfaction by ensuring client and project requirements were being met with the highest quality and accuracy through routine coordination, communication, and verification with client and.
• Prepared project forecasts and work schedules for assigned projects and implemented project forecasts and work schedules prepared by the client services director.

Norwalk, Connecticut, US

• Served as client service leader accountable for the progress, performance and quality for assigned legal technology management and business process outsourcing engagements. (Typical engagement budget $250k - $500k)
• Provided a customer relations role to provide a high degree of client service and support across a wide spectrum of clients (corporate, law firms, financial, healthcare, pharmaceutical, and insurance).
• Developed and documented project specifications, detailed project plans, project workflow, appropriate timelines and accurate time/cost estimates to ensure overall project success and client satisfaction.
• Established business processes and managed resource allocation for client service projects.
• Created comprehensive project plans, regulated status reports, and post mortem reports.
• Provided workflow management for client service projects by prioritizing work and coordinating workflow of client Service team.

• Managed legal technology solutions engagements (Revenue of $2.5mm per year) involving multiple services lines (Computer Forensics, Data Processing, Scanning, Printing, Cloud-Based Hosting, and Professional Services).
• Prepared statements of work with fully developed project requirements, resource requirements, and project baselines/milestones.
• Complied with established project management methodologies to successfully guide engagements from sale through service and delivery.
• Supervised client services and operations staff to maintain focus on client business goals, objectives and needs.
• Served as lead for project kick-off and status calls/meetings.
• Tracked, resolved and escalated issues and client concerns.

Master Of Business Administration (M.B.A.), Global Strategic Management | Finance

Bachelor Of Arts (B.A.), Psychology (Magna Cum Laude)

High School Diploma, College Preparatory