◾ Operational support to the management team, ensuring effective internal and external communication◾ Managing mid to large scale projects, either alone or with support from a senior team◾ Facilitating cross-functional initiatives and serving as an interface between departments◾ Coordination of office initiatives and meetings management on behalf of the Leadership Team◾ Nuanced understanding of digital landscape challenges◾ Skillful preparation of impactful presentations

◾ Management of complex customer projects/complaints, customer feedbacks gathering, and final reporting to the Technical, Sales and Marketing teams◾ Creation of organizational and process solutions, operational planning procedure for new products development, documenting products development processes◾ Creation of websites with ReGuest Web technology for clients, working with different stakeholders on website's design and performance◾ Status meetings administration (set up and… Show more ◾ Management of complex customer projects/complaints, customer feedbacks gathering, and final reporting to the Technical, Sales and Marketing teams◾ Creation of organizational and process solutions, operational planning procedure for new products development, documenting products development processes◾ Creation of websites with ReGuest Web technology for clients, working with different stakeholders on website's design and performance◾ Status meetings administration (set up and facilitation) with internal teams, reseller and/or key customers◾ Update resellers about new features and functionalities, providing them with regular support and advice◾ Assist in training junior help desk team members Show less

◾ Projects set up, customer needs identification and project milestones monitoring, by working efficiently in cross-functional teams◾ Customer and technical issues resolution◾ Analysis and product malfunctions/improvements reporting by testing and reviewing products◾ Set up of online demonstrations and clients trainings

◾ Marketing executives support in organizing different marketing and sales projects by collecting, analyzing and monitoring data◾ Analysis of the customer database with the aim of optimizing the management and development of the sales network (geomarketing)◾ Assistance in the organization of corporate promotional events, both traditional and event marketing campaigns◾ Development of internal and external communication projects (corporate social network, photo shootings, printed and… Show more ◾ Marketing executives support in organizing different marketing and sales projects by collecting, analyzing and monitoring data◾ Analysis of the customer database with the aim of optimizing the management and development of the sales network (geomarketing)◾ Assistance in the organization of corporate promotional events, both traditional and event marketing campaigns◾ Development of internal and external communication projects (corporate social network, photo shootings, printed and digital publications) Show less

Supporting marketing team to manage brand and marketing initiatives by:◾ Performing market and client research, analyzing questionnaires and other forms of feedback sources◾ Updating databases and inventories◾ Managing general office duties