Cetina Pfortner Email & Phone Number

Johannesburg, Gp, Za

Fourways

Fourways

­Responsible for companywide account management, ensuring the meeting of daily, weekly, monthly, and quarterly goals.­ Employs CRM data and sales tools to track pipe-line leads and prioritise accounts. Sources, negotiates and closes multiple complex sales opportunities.­ Administrates the growth of the Active Customer Account Base, working to increase the overall client base. ­ Manages a list of multiple client accounts, developing and sustaining strong client relationships.­ Allocates regional resources to meet sales objectives. ­ Tracks, controls and influences sales activities, with the specific aim of achieving previously determined sales team targets. ­ Co-ordinates operational procedures and administrative requirements related to any project within the assigned client list.­ Monitors and maintains operational accountability for all project executions. ­ Attends to all queries and follows-up on matters until project conclusion.­ Maximises the business portfolio through implementing cross-selling opportunities.­ Generates work authorisations with costings, and follows-up for final sign-off.­ Reviews and manages documentation and presentations for quality control purposes.­ Builds and maintains strategic relationships with internal and external stakeholders to support sales strategy implementation.­ Maintains a service culture targeted towards building rewarding relationships, proposing innovation and supporting the provision of exceptional client service. ­ Attends and participates valuably in team status meetings. ­ Provides consistent feedback to Management regarding process functionality.­ Works to deepen product knowledge, thereby facilitating a successful consultative sales process.

Fourways

Accounts:­ Conducted companywide bookkeeping on QuickBooks I Generated management accounts and invoices.­ Monitored and submitted VAT I Generated and released EFTs.­ Tracked debtor and creditor account payments I Reconciled credit card accounts.­ Compiled cash flow projections and budgets I Managed the asset register.Payroll:­ Administrated payroll on VIP I Processed and rolled-out salary payments.­ Printed and distributed payslips I Ensured timely submission of PAYE.­ Calculated and implemented increases and bonuses.HR:­ Drew up and administrated employee contracts.­ Drafted and implemented companywide HR policies and procedures.­ Ensured full compliance with Labour and Occupational Health and Safety legislation.­ Co-ordinated and collated performance appraisals I Reconciled leave days.­ Supported recruitment [Agency Liaison, CV Handling, Interview Scheduling, Offers, Induction].­ Assisted during disciplinary hearings I Administrated terminations and retrenchments.PA: [Executive Secretarial & Administrative Support]­ Managed CEO and MD diaries / calendars.­ Took minutes, compiled documentation and distributed reports as relevant.­ Co-ordinated companywide travel / accommodation arrangements.­ Provided ad hoc assistance to Senior Management as required.[Please note, further details available upon request (Comprehensive CV)]

­Supported general office administration including; switchboard, typing and filing.­ Drafted correspondence and drew up quotations.­ Tracked payments for debtor and creditor accounts.­ Logged and followed up on service calls.