Process checks and apply to accountsMake collection calls and send out last due noticesReceive online payments and payments via email, process and apply to the accountMake payment arrangements for accounts that made short paymentsMaintain accounts receivable by sending got monthly statementsReplying to inquiries about invoicesHandling invoice disputes via email or phoneTaking credit card payments and applying to the accountKeep account information up to dateRunning collections reportsReporting to my boss daily with a daily update

Revenue control:Verify all cashier paperwork for accuracy, includes tickets and deposits made and tickets to exit countersVerify deposits and notify management of discrepanciesMaintain checks and cash received from customersMaintain and balance credit card deposits from auto pay machine and office terminalsApplied ACH, EFT, checks, online payments, payments via email and credit card payments to the appropriate account.Customer relationships:Assist customers with billing questions, help with refunds issues with getting out of the parking garages,providing lot monthly rates, etc.Billing:Invoice each customer correct rate per lot generate and mail monthly invoices in late fee billingUpdate Parker and account information in Billing softwareMaintain age balances and make collection calls to past due accountsReports:Weekly cash in Bank reports,Monthly Excel spreadsheets ticket summarize Revenue summaries assistant monthly management reportsGenerate daily cashier reports

Receives checks and is responsible for scanning, posting the check details into the system, and depositing into bankApply payments to the appropriate account following either the remit or statement provide by customer, in which if both choice do not balance, contacting the customer or their accounts payable.Judgement calls on reopening accounts that are past due for sales.reconciling bank depositsMeeting daily deadlinesAnswering incoming calls pertaining to billing questions, disputes, customers inquiring about specific invoices.Experience with Bill trust and SX.e per applying payments Etc, and keeping up with statements and invoices.

Call and make payments on behalf of clientVerify that we are paying the correct accountUpdate account numbers/ account informationCancel/ refund client if nothing is due on the accountSends checks when necessary to ensure client doesn’t have a late fee added to accountMeeting a quota of 100 payments a dayAccurately reporting results from the prior day in morning meetingMeeting with manager per Vendors that need to be turned off due to no response or extra fee to process payment..

Maintain a professional attitude at all timesCan for in a team environment as well as alone (self management)Excellent communication and negotiation skillsAble to multitask while being on the phone.Strong work ethicOutbound calls and inbound call experienceCold calling to receive payment and/or set up a payment planSet appointments to follow up with required documents per programTaking multiple calls at a timeProcessing payments onlineTouching 100 accounts daily, signing up 2 accounts at the least daily, follow up/ collect documents within 60 days prior to sign up dataMaintains confidentiality of debtors personal informationFinding place of employment per account and verifying employment to send out garnishment paperworkSkip tracing each account (Facebook, google, Idicore, etc)Microsoft office proficiency

Follows all processes and regulationsMaintain a safe work spaceAssign work and task to achieve a productive work dayResearch/Problem solving missing cases,Ensure that trailers have been closed down correctlyDrive and motivated around 10 - 12 members of my crewUnderstanding the departments daily flow and improving the flow as neededWorking with different departments to overcome any difficulties