• Develops branch-level sales plans and forecasts. Ensures effective control of sales results to be certain that the achievement of sales objectives are within designated budgets. • Assists in the execution of marketing programs (door-to-door, direct mail, inside, outside) to ensure the profit growth and expansion of TruGreen’s services. Shares local market knowledge and customer experiences with TruGreen Marketing. • Compiles lists of prospective customers for use as sales leads, based on information from direct mail and other advertisements, community activities, trade shows and business seminars, and other resources. Assists in closing sales as needed. • Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests in an attempt to retain customers. • Plans and conducts on-going training for sales personnel in customer service skills, selling technique and safety policies and procedures. • Determines work procedures, prepares work schedules, and expedites workflow. Tracks hourly, daily, weekly, sales efficiencies of each salesperson. • Develops, implements and maintains performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization. • Ensures recruiting, interviewing and staffing of personnel are conducted to efficiently staff the sales function. Evaluates staff performance, makes salary recommendations and administers disciplinary actions consistent with company policy. • Ensures effective control of marketing results to be certain that the achievement of marketing objectives are within designated budgets.

• Outside Door to Door sales for Verizon FIOS.• Interview five candidates per week.• Recruited and trained an office of seven people.• Supervised the entire office• Organized quarterly business trips and weekly office events• Ranked nationally about four times per year in total accounts sold• Account representatives I trained ranked nationally as well.• Average commission sales of 700/week.• Successful closing rate of 6-10 accounts per week in Door to Door• Account representatives I trained ranked nationally as well.