Lead Technician
Current• Perform professional cleaning and maintenance services for carpets, tile, and hardwood flooring, ensuring optimal results and customer satisfaction.• Collaborate with customers to identify issues and provide customized solutions, utilizing advanced cleaning techniques tailored to specific flooring types.• Safely set up and operate a variety of professional-grade equipment, ensuring efficiency and adherence to safety protocols.• Apply specialized cleaning chemicals in accordance with manufacturer recommendations, addressing stains, odors, and allergens for a thorough cleaning process.• Manage the preparation and protection of furniture, ensuring no damage occurs during cleaning services.• Maintain a high level of professionalism and communication with customers, ensuring a positive experience and repeat business.• Train new team members on best practices and safety protocols, contributing to the overall success of the team.