Ceyda Mills Email & Phone Number

Loughton, England, United Kingdom

Woodford Green, London

Working directly under the CEO and as the only employee of Jonart, originally, I was hired as a field Sales Manager, however, the role naturally progressed into an Operations Manager role. My role would include:-Diligently managed the end-to-end order processing workflow, ensuring accurate and timely order fulfilment, including inventory coordination and.

Debden, England, United Kingdom

Offered outstanding customer support; provided advice, support and resolutions for customer queries and complaints and escalating when needed. Acted as the team leader and first point of escalation before the management team.Created a highly detailed training guide for all staff members, departments and rules and regulations out of initiative to help.

Waltham Abbey

· Working with sales, parts and technician’s teams closely· Customer facing, readily available to handle all queries· Built trusted relationships with all customers· Extensive knowledge of Nissan brand and cars in general· Set up invoices daily for all customers scheduled in· Selling service plans to as many customers as possible· Responsible for service.

Walthamstow

· Training new staff members· Overseeing and assist organising all promotional events· Overseeing a team of four and organising their daily work schedule· Creating and allocating staff rota and holidays· Assisting the Marketing Manager with plans for future events· Being the main point of contact for all queries for customers and retailers· Senior member.