As a Project Manager in Universal DMC in the tourism industry, I specialize in managing MICE (Meetings, Incentives, Conferences, Exhibitions) projects and overseeing all aspects of tourism operations.I coordinate services such as transportation, accommodation, and guided tours while ensuring seamless execution of every detail. I excel at developing tailored projects that align with client needs and managing team coordination to deliver successful outcomes.I am committed to maintaining high-quality standards throughout the process. Additionally, I focus on enhancing customer satisfaction by implementing effective solutions and conducting detailed analyses and reports to improve operational efficiency.My role allows me to thrive in a dynamic environment while combining my expertise in tourism and event management.