Cezar Oranski Email & Phone Number

Dublin, County Dublin, Ireland

- Onsite and remote IT Support for a leading Cereal Company based in Dublin, IE- Regular check-up and support of Video Conferencing Rooms to facilitate capacity of up to 300 Staff- Desktop, Laptop & Mobile Support, covering wide range of Hardware / Software Troubleshooting Requirements- Stock Control, Rotation & Reporting using ServiceNow CMDB Software- Ongoing work with multiple Departments onsite as well as Resolver Groups remotely to address wide range of IT related business… Show more - Onsite and remote IT Support for a leading Cereal Company based in Dublin, IE- Regular check-up and support of Video Conferencing Rooms to facilitate capacity of up to 300 Staff- Desktop, Laptop & Mobile Support, covering wide range of Hardware / Software Troubleshooting Requirements- Stock Control, Rotation & Reporting using ServiceNow CMDB Software- Ongoing work with multiple Departments onsite as well as Resolver Groups remotely to address wide range of IT related business needs with SLAs set by Company Management- Regular engagement with 3rd party Vendors & Contractors to ensure smooth running of day-to-day Business Ops with an established presence of Local IT Support- Daily use of LogMeIn, AD, BitLocker and other Admin Tools to provide timely support for Colleagues at work- Primary Collaboration Tools include MS Teams & Outlook to ensure efficient Communications across the board- Procurement of new IT equipment and decommissioning of EOL devices in line with Company Policy Show less

Dublin, County Dublin, Ireland

- Onsite and Remote IT support for a major Pharmaceutical Company based in Dublin, IE- Intune Company Portal for Management of Corporate Data and Apps on mobile devices- ServiceNow CRM is used to process Incidents and Tasks based on logged Tickets, Calls & Walk-ins- Imaging and testing of laptops both for Joiners and Movers to set up custom profiles in Windows 10 OS- MS Active Directory Management; software installation and upgrades; computer diagnostics to determine health of… Show more - Onsite and Remote IT support for a major Pharmaceutical Company based in Dublin, IE- Intune Company Portal for Management of Corporate Data and Apps on mobile devices- ServiceNow CRM is used to process Incidents and Tasks based on logged Tickets, Calls & Walk-ins- Imaging and testing of laptops both for Joiners and Movers to set up custom profiles in Windows 10 OS- MS Active Directory Management; software installation and upgrades; computer diagnostics to determine health of devices- Use of NexThink Tool to monitor and remedy key issues with IT devices on the Network both for multiple and individual users alike- Configuration and Support of Share Drives, Network Printers and Video Conferencing Equipment- Physical setup of Workstations - dual screens, docking station, keyboard, mouse, headset and wiring works in line with set standards for compliance.- Ongoing work with a variety of 3rd Line Support Groups to address advanced networking requirements- Intune Company Portal for Mobile Device App & Data Management of iOS devices- SCCM and LogMeIn Tools to provide remote support, including Local Admin Credentials using AD Configuration Center- Constant use of CMDB for stock control with emphasis on assets assigned to Joiners & collected from Leavers- Onsite support for External Contractors connecting remotely to check & troubleshoot VC Systems- Contribution of Knowledge Articles to CMDB in ServiceNow system to help Engineers address specific IT issues for troubleshooting purposes Show less

Dublin, County Dublin, Ireland

- Provided IT support (Level 2) for 'Takeda' Pharmaceutical Company- ServiceNow CRM to process Incidents and Tasks based on logged Tickets, Calls & Walk-ins- Imaging and testing of laptops both for Joiners and Movers to set up custom profiles in Windows 10 OS- MS Active Directory Management; software installation and upgrades; computer diagnostics to determine health of devices- Use of NexThink Tool to monitor and remedy key issues with IT devices on the Network both for… Show more - Provided IT support (Level 2) for 'Takeda' Pharmaceutical Company- ServiceNow CRM to process Incidents and Tasks based on logged Tickets, Calls & Walk-ins- Imaging and testing of laptops both for Joiners and Movers to set up custom profiles in Windows 10 OS- MS Active Directory Management; software installation and upgrades; computer diagnostics to determine health of devices- Use of NexThink Tool to monitor and remedy key issues with IT devices on the Network both for multiple and individual users alike- Configuration and Support of Share Drives, Network Printers and IP Telephones- Physical setup of Workstations - dual screens, docking station, keyboard, mouse, headset and wiring works in line with set standards for compliance.- Ongoing work with a variety of 3rd Line Support Groups to address advanced networking requirements- Intune Company Portal for Mobile Device App & Data Management of iOS devices- SCCM and LogMeIn Tools to provide remote support, including Local Admin Credentials using AD Configuration Center- Constant use of CMDB for stock control with emphasis on assets assigned to Joiners & collected from Leavers- Onsite support for External Contractors connecting remotely to check & troubleshoot VC Systems- Contribution of Knowledge Articles to CMDB in ServiceNow system to help Engineers address specific IT issues for troubleshooting purposes Show less

Dublin

- Provided sales support to new and existing Cisco clients by using Salesforce CRM system- Qualified and delegated leads to Cisco partners, business development reps and account managers- Created & managed new accounts as per requests for quoting & provisioning WebEx Services via Cisco Commerce Express Portal- Looked after clients in English, however, also handled enquiries in Russian on holiday cover- Good understanding of Cisco systems & processes, including reporting… Show more - Provided sales support to new and existing Cisco clients by using Salesforce CRM system- Qualified and delegated leads to Cisco partners, business development reps and account managers- Created & managed new accounts as per requests for quoting & provisioning WebEx Services via Cisco Commerce Express Portal- Looked after clients in English, however, also handled enquiries in Russian on holiday cover- Good understanding of Cisco systems & processes, including reporting, forecasting and tracking requirements Show less

County Dublin, Ireland

- Supported Airport Staff (est. 3000 people) using Microsoft AD to reset passwords & unlock accounts- Connected remotely to clients' workstations and carried out troubleshooting tasks- Maintenance of new and old laptops / surfaces: OS imaging, RAM addition, software installation- Worked with LANDesk as primary CRM and logged tickets on 3rd party CRMs for external support- Contacted Airport Engineers to report faults, related to check-in kiosks, belts, carousels, monitors

Dublin, Ireland

- Onsite Support covering diversity of IT tasks, including procurement- Windows Server 2008 AD Management; Windows 7, 8, 10 and MAC OS support- Good knowledge of IPv4 Addressing Scheme to configure Local Area Network- Google Suite and Blacknight Hosting Admin Console Management- Setup and configuration of work desktops, laptops, tablets, printers, scanners, routers & switches

Dublin, Ireland

- Door-to-door sales on behalf of a major energy company (Gas & Electric Dual Savings)

Dublin, Ireland

- Greeted guests and processed reservations in Portfolio HMS; handled cash & CC payments; switchboard

- Helped guests with enquiries, bookings, directions; assisted with luggage & valet service

Vilnius, Lithuania

- Cold calling; advertising of transport services by fax & email; quoting; logging; contractual paperwork processing

- Supervised Waitstaff (~15 people); run several outlets; ordered stock; reported and filed paperwork

Associate’S Degree, Cisco Certified Network Associate In Switching & Routing, Nfq Level 6

- Associates Degree; Cisco Certified Network Associate - 'CISCO CCNA Composite 200-120' exam passed; August 2016

Associate’S Degree, Microsoft Technology Associate In Database Fundamentals, Hetac Level 6

- Associates Degree; Microsoft Technology Associate in Database Fundamentals - 'Microsoft MTA 98-364 Database Fundamentals'; exam passed.

Certificate In Computer Programming, Hetac Level 6

- Certificate in Computer Programming (Java; JavaScript)

Higher Diploma In Computer Science, Web Technologies

- Higher Diploma in Computer Science (HTML; CSS; Ruby on Rails; .NET Framework)

Master Of Business Administration (Mba), International Business Management, 3.4 Gpa

- Applied Marketing Management - Accounting Management - Financial Management - Science in Business Management - Information Management.

Bachelor Of Business Administration (Bba), International Business Management

- Variety of Modules completed for an overall understanding of International Business Management

Leaving Certificate