Charlie Fraser Email & Phone Number

United Kingdom

United Kingdom

Swindon, Wiltshire, Gb

Helping dynamic small and medium-sized enterprises with innovative ideas expand into new markets, especially in India. My role involves building strong connections between Innovate UK and various partners in India, from government agencies to academic institutions and industry player. Ensuring all IUK projects and collaborations in India are running smoothly and making a real impact.

Swindon, Wiltshire, Gb

Part of a fast-paced operations team, I handled competition requests. I collaborated with various operational and sector teams and managed a large team of portfolio managers, team leaders and coordinators.

London, London, Gb

Overseeing both the mentoring and family outreach services. Notably, I represented our organization at the ESCIF conference and collaborated with spinal cord injury charities worldwide, including in Canada, Hong Kong, and New Zealand, to enhance and expand their peer support initiatives.Additional responsibilities for this role included being the on-call safeguarding officer for vulnerable adults

London, London, Gb

Engaging with new referrals to the service to assess their needs and tailor our support accordingly. Additionally, I took an active role in recruiting volunteer mentors and participating in mentor training sessions.

London, London, Gb

Coordinating a mentoring service designed to assist individuals with spinal cord injuries and their families re-building life post injury by matching service users with trained volunteer mentors who share similar experiences.

Gb

Part of the team dedicated to supporting the insurance brokers that bring the company business and our customers from the republic of Ireland. Daily answering 60-80 inbound calls. The role required an in depth knowledge of the company procedures and the brokerages that bring businesses to the company and what packages we offer to these brokerages in order to advise them correctly. During this time I also was one of the first people trained on the new FCA's vulnerable customer initiative and was responsible for assessing if customers were deemed vulnerable and supporting them with their needs.

Hannover, Lower Saxony, De