Christopher Faulder Email & Phone Number

Berkhamsted

Brash we help our clients get the most from IT systems. We ensure equipment is optimised to deal with the demands thrown at it. From fully synchronised smartphone mobile offices to proactively maintained servers and networks, our IT support services ensure valuable time is not spent being frustrated with IT! Our jargon free advice combined with bespoke software help drive business effectiveness and efficiency.

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Berkhamsted

On site and remote IT support – Mac and PCFirewall and Broadband connection SupportSocial Media management (set up linked in, twitter and facebook accounts and managed on a daily basis)Providing computer support services both for software and hardware for clients employeesTesting of computers and ensuring that computer systems are functioning properlyPhysical setting up of computers and software system installation for various computer applications and programsIdentifying and solving any problems that affect computer operating systemsDiscussing with individual staff members who work on the computers what the problems are in order to figure out how to help solve the problem.Individual assessments of computer systems to identify the problem(s)Help in examination of network servers equipment and maintenanceMaintenance of networking systemsMaintenance and upgrading of computer systems or offering recommendations on upgrades neededTraining staff and showing them on how to use computer hardware and software systemsTroubleshooting routine problems and maintenance of serversResponsible for ordering or buying of computer systems that are required or alternatively, working in close liaison with clients purchasing and accounts department. This is after carefully assessing the computer needs in the client Maintaining other computer peripheral devices such as printers and solving printing problems when they ariseCoordination of computer maintenance with other 3rd party IT professionals such as Printer Engineers or Network Operations staff