Responsible for the Wireless Line of business product offer & pricing, strategic OEM relationships and day to day management and oversite of 3rd party owned sales channel.

Responsible for leading team of high-performers, maximizing ROI and KPI achievement by enhancing product offers to develop market-leading value propositions, best-in-class customer experiences, and innovative product offers. Developing and establishing the product team as an agent of change driving positive winning culture through cross-functional though and project leadership.

Led wireless line-of-business product team and overall product strategy. Manage vendor relationships and monitor industry trends to identify new revenue opportunities. Foster internal and external strategic relationships.

Supported Regional provider competing against the Big 3 telecom companies to lead organizational change necessary to build strong foundation for prepaid growth within a traditionally postpaid company. Achieved record product line EBITDA performance through streamlining offer and support options.

Strong team player brought on in staff augmentation leadership roles with a consistent record of adding value by in-depth analysis that supports critical decisions followed by keen commercialization skills that shorten the time-to-market by unifying and focusing cross-functional teams.Key Achievements for clients: - Launched greenfield FTTH/IPTV service gaining >10% market share in covered areas in first year - Re-establish value position for 3 key product lines in < 1 year with all 3 achieving >15% YoY growthKey Clients / Independent Consulting / Staff Augmentation:Massy CommunicationsRecruited by Group CEO to create sales and marketing structure in support of strategic initiative to establish a viable presence as the 4th player in the Trinidad internet & TV market. Led a team of 35 sales, marketing, and product management professionals in development of all elements including P&L, the sales process, designing a new CRM, all product and customer documentation, website, establishing the value position, product offer, pricing, market positioning and overall branding.GTA Teleguam, Guam USARecruited by CEO to support turn-around of newly acquired former government telecommunications provider. Affected change by leading the marketing and product management organization through restructuring, rebranding, and developing new value propositions for their Wireless, Internet, TV and Bundle product lines.TSTT, Trinidad W.I.Recruited by CEO frustrated by the length of time required to get wireless products to market and US$7M behind revenue budget after Q1 performance. Company is a former telco monopoly 51% owned by the government and facing fierce wireless competition from an aggressive regional player. Drove value by leading the wireless product organization in the development and execution of value driven product and process improvement initiatives.

Joined the organization as part of a newly-funded investment initiative to enhance and improve revenue and customer experience across 13 island Caribbean footprint. Led efforts unifying and focusing local product personnel towards key HQ sponsored initiatives.Key Achievements included: - Launched new roaming product that reached >US$500k in sales in month 1 - Designed and launched Smartphone Self-care application that achieved 4+ rating on the Apple App & Google Play Stores with over 10k downloads in the 1st two weeks

Recruited by CEO to lead the aggressive growth of startup premium agency for Verizon Wireless. As part of the Senior Management team created the infrastructure and business processes facilitating rapid organic and acquisition expansion. Led operational improvements and communication with Verizon management garnering increased financial and marketing support while streamlining pricing and product changes to less than 24 hours from >3 days.Key Achievements included:- Expanded operations from 19 stores in 1 state to 72 stores across 4 states in 14 months- 15% year over year revenue increase during time of economic downturn

Recruited by VP of Marketing to bring fresh insights and energy from high technology business into durable goods environment. Responsible for supporting new product development initiatives as well as product marketing initiatives like product merchandising changes in major retailers.Key Achievements included:- Launched 8-SKU Bulldog™ line of hand tools into at Wal*Mart in <9 months which represented minimum $4.4M opportunity gaining prime wall placement as value brand in lineup- Directed a 12-person team in launch of 106 store clamping bay test at Home Depot to include completely redesigned bay, new products, PR and direct mail, revised web page, and development & delivery of end-user and Home Depot associate training.

Accepted job at strategic vendor partner after the sale of BellSouth International to internalize and inject large telecommunications carrier requirements into the product development process and act as primary liaison to close and implement first U.S. carrier billing platform deal.Key achievements included:- Developed “building bridges” program to formalize and facilitate regular communication with carrier customers’ executive level marketing management- Support deal closure, requirement refinements and execution of Alltel prepaid platform sale and implementation

Worked my way up through various BellSouth divisions gaining experience and insights from both formal training and being mentored by experienced Fortune 500 executives. Learned how to operate in a big organization and master the capability to identify and communicate key customer insights to support top level decisions while at BellSouth Mobility. During the years at BellSouth Telecommunications developed superb interpersonal and liaison skills while driving aggressive sales campaigns through a prior monopolistic organization facing new competition. Lastly, honed technical and financial acumen while establishing a hands-on servant-leadership style by building strong teams of individuals and strategic relationships with vendors that improved morale, brought down capital costs and drove team-based success.Key achievements included:- Grew topline revenue by 57% from US$700M to US$1.1B in a 2-year period- Received President’s Award for negotiating strategic partnerships reducing platform costs by over 40%- Established region-wide team across 10 countries driving 25% incremental direct promotional revenue