Courtney Ferone Email & Phone Number

United States

• Utilize SQL for data profiling, data analysis, and creating stored procedures• Employ Java, JavaScript, and PHP programming languages to create and update application software• Expand working knowledge of cloud-based solutions, WebSphere, and REST services• Develop and advance Master Data Management services in partnership with other departments and vendors• Provide assistance to internal and external entities, and troubleshooting production problems as needed

New York, United States

• Served as liaison between patients and medical professionals while acquiring demographic and insurance information• Employed previously listed applications with the addition of Soarian Clinical Workflow and GE Centricity Business• Compiled and calculated various statistics and quality control information while performing other clerical duties• Worked calmly and carefully in a fast-paced environment while collaborating with medical and administrative staff

New York, United States

• Utilized several applications for various tasks, including Allscripts' EHR, Series 2000 Hospital Information System (HIS), syngo Workflow, MedeAnalytics Patient Access Intelligence (PAI), HealthPay24, etc.• Contacted multiple departments and clinical services while answering phones and recording messages to obtain and provide necessary information for patients and staff• Secured and recorded sensitive information while following HIPAA guidelines• Multitasked between various… Show more • Utilized several applications for various tasks, including Allscripts' EHR, Series 2000 Hospital Information System (HIS), syngo Workflow, MedeAnalytics Patient Access Intelligence (PAI), HealthPay24, etc.• Contacted multiple departments and clinical services while answering phones and recording messages to obtain and provide necessary information for patients and staff• Secured and recorded sensitive information while following HIPAA guidelines• Multitasked between various responsibilities throughout the day as required while adapting to new and demanding situations Show less

Greater New York City Area

• Called customers regarding alarm signals generated by their system and dispatched proper authorities for emergency situations• Provided in-depth technical support and solutions to clients daily, resulting in a decrease of false alarm dispatches and an increase in client satisfaction• Handled off-site doorman services, video surveillance, and employed use of apps to communicate with the security• Gave managerial support by ensuring compliance with company policies and generating… Show more • Called customers regarding alarm signals generated by their system and dispatched proper authorities for emergency situations• Provided in-depth technical support and solutions to clients daily, resulting in a decrease of false alarm dispatches and an increase in client satisfaction• Handled off-site doorman services, video surveillance, and employed use of apps to communicate with the security• Gave managerial support by ensuring compliance with company policies and generating reports of all administrative discrepancies promptly• Consistently demonstrated professionalism and tact in all customer service interactions Show less

New York, United States

• Maintained UPT 1.73 YTD for November (company goal 1.70 and company avg 1.68 for the YTD)• Earned GOLDSTAR status for October 2019 with three weeks run achieving over company status• Responsible for 22% of stores achieved success in Dollars YTD• Recipient of store-driven Achievement Award (October 2019) for surpassing daily sales goals and developing weekly strategic sales plans• Performed upkeep and inventory control for over 100 shipments and merchandise• Monitored… Show more • Maintained UPT 1.73 YTD for November (company goal 1.70 and company avg 1.68 for the YTD)• Earned GOLDSTAR status for October 2019 with three weeks run achieving over company status• Responsible for 22% of stores achieved success in Dollars YTD• Recipient of store-driven Achievement Award (October 2019) for surpassing daily sales goals and developing weekly strategic sales plans• Performed upkeep and inventory control for over 100 shipments and merchandise• Monitored records of sales statistics utilizing Microsoft applications to generate regular reports for management Show less

Greater New York City Area

• Operated register and processed all cash and credit transactions• Prepared, cooked, and sold food• Reconciled all cash and credit-earning and secured the safe• Unpacked shipments, stored merchandise, and maintained safe and sanitary serviceenvironment• Supervised employees and trained new hires• Trusted key holder

Associate Of Arts - Aa, 3.9

Activities and Societies: The National Society of Collegiate Scholars Graduated Summa Cum Laude and was on the Dean's List throughout

Pharmacy, 3.9

Bachelor'S Degree, Computer Science, 3.9