Courtney Ferrara Email & Phone Number

Brooksville, Florida, United States

• Interact with patients of various diagnoseso Conduct 24-hour intake assessments, follow-up assessments, discharge interviews, and collect patient informationo Conduct Biopsychosocial assessments, create treatment plans, and conducts discharge safety plans.o Find placement and manage dischargeso Plan and conduct group therapy sessions pertaining to specific topics regarding treatment• Interact with families of patients• Have knowledge of HIPPA, Baker Act, Marchman Act, and laws concerning minors in inpatient facilities• Type and file paperwork pertaining to each case• Work with other Case Managers and social services staff for safe discharge planning of each patiento Including DCF and CPS• Work with other departments to ensure patient safety inhouse and when being transported off propertyo Including law enforcement

Lutz, Florida, United States

• Floor recovery• Inventory• Cashiering and cash handling• Customer service and collecting customer information for warranty purposes• Replacing lenses and doing minor repairs on sunglasses• Managing warranty claims for allotted brands• Web orders• Receiving and opening shipment• Delegating tasks• Bank runs

Lutz, Florida, United States

• Floor recovery• Inventory• Cashiering and cash handling• Customer service and collecting customer information for warranty purposes• Replacing lenses and doing minor repairs on sunglasses• Web orders• Receiving and opening shipment• Delegating tasks• Bank runs

Lutz, Florida, United States

• Floor recovery, register go-backs, backroom go-backs• Changing floor sets• Customer service, loyalty, and credit card programs• Web orders• Restocking the floor with inventory

Lutz, Florida, United States

• Cashiering and cash handling• Restocking the floor• Changing floor sets• Customer service and loyalty programs• Bank runs• Receiving and opening shipment• Inventory• Delegating tasks

Tampa, Fl

• Washing dishes, putting dishing and utensils away• Restocking soups and macaroni and cheese out front and in back• Sweeping, mopping, cleaning counters, tables, and sinks, and taking the trash out• Heating bread• Refilling coffee, hot water, tea, and soda• Restocking napkins, straws, cups, lids, butter tray, and lemons• Bringing dishes and utensils back to be cleaned• Building salads• Stocking salad bar

Wesley Chapel, Fl

• Web orders and pick-up• Customer service, loyalty, and credit card programs• Cashiering and cash handling• Floor recovery, register go-backs, and fitting room go-backs

Wesley Chapel, Florida, United States

• Manage and create advertisements and flyers for fundraisers and other functions• File paperwork for staff and students

Wesley Chapel, Florida, United States

● Worked with individual students as assigned by Teacher or Director● Assigned academics● Instructed Art Program—planned the curriculum for art class ● In 2016, I was the Lead Student Paraprofessional

Master'S Degree, Forensic Science

Master Of Science - Ms, Psychology, 4.0

Activities and Societies: Psi Chi

Bachelor'S Degree, Psychology

Associate Of Arts - Aa, Fuse-Psychology

Education record