Cristian León Email & Phone Number

Santiago Province, Chile

- Proposed and championed a Data Analytics initiative, introducing the company’s first AI-powered price recommendation system, utilizing cutting-edge cloud-computing services.- Built and led four-person Data Science team in creating descriptive, predictive and prescriptive models based on market research and qualitative insights, detecting profit margin opportunities.- Analyzed user behavior data and conducted customer segmentation for the e-commerce platform, providing insights that led to a 10% increase in sales.- Led BI team in applying best practices and improving delivery standard. Based on business priorities and strategic plans, developed 10+ BI models. Optimized the existent models with reduced response times and enhanced views.- Controlled marketing budget, managing investments not only in market research studies, but also in trade-related data. - Oversaw the execution of comprehensive research studies, including surveys, focus groups, and data analysis.

Santiago, Santiago Metropolitan Region, Chile

Product Management Graduate ProgramDelivered lectures on topics such as:- Data Science- Marketing Analytics - Design Thinking & UX- Business Intelligence

Santiago, Santiago Metropolitan Region, Chile

- Managed Business Performance Indicators. Using Business Intelligence tools and applying best practices, delivered business-oriented KPIs aligned with the company's strategy. - Implemented the bank’s first CRM software, enabling the measurement of churn prediction and customer satisfaction, and paving the way for the first retention and quality service campaigns aligned with these KPIs.- Led the pioneering automated, data-driven commercial campaign, leveraging big data analytics to predict and mitigate customers’ risk behavior. Resulted in an increase in secured loans.- Assessed financial viability, negotiated with suppliers, and persuaded senior management, for the approval of three tech platforms. Guided and trained +100 sales executives on the platforms’ usability and functionality.- Led the “Thinking Out-of-the-Box” five-person team. Identified and solved critical problems throughout the company. Shared the experience with all workers in the monthly presentation.

Santiago, Santiago Metropolitan Region, Chile

- Managed Risk and Commercial projects, enabling the launch of two new financial products. These additions enhanced the bank’s competitive position by aligning its portfolio with industry standards.- Organized and structured investor and strategy presentations, providing insights that influenced key decisions and contributed to successful funding rounds.- Conducted key meetings with senior stakeholders, securing necessary support to successfully complete projects on time and within budget.

Santiago, Santiago Metropolitan Region, Chile

Course: Mechanical Behavior of MaterialsLectured by Jorge Ramos

Santiago, Santiago Metropolitan Region, Chile

Course: ElectromechanicsLectured by Luciano Chiang

Santiago, Santiago Metropolitan Region, Chile

Course: The Science of MaterialsLectured by Jorge Ramos

Master'S Degree, Computer Science

Ingeniería Civil Industrial, Diploma En Ingeniería Mecánica