Francisco Esperança Franco Email and Phone Number
Francisco Esperança Franco personal email
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Francisco Esperança Franco phone numbers
In the vast landscape of digital marketing, I am like a versatile adventurer mastering various realms. With expertise in Sales, I navigate the marketplace, building relationships and closing deals with ease. My Marketing skills allow me to craft compelling campaigns that captivate audiences and drive fundraising efforts.In the world of UX and UI, I design user-friendly interfaces that ensure seamless interactions. My passion for Gamification and Game Design transforms ordinary tasks into engaging experiences, keeping users hooked and eager for more.As a Paid Media expert, I strategically place ads to maximize reach and impact. My SEO and SEM skills optimize online presence, ensuring visibility and engagement. On Social Media, I create vibrant communities and foster connections, managing CRM to maintain strong client relationships.With Web Development skills, I build robust and user-friendly websites. My Copywriting talents weave words into compelling narratives, effectively communicating the mission and vision. Together, these skills form a powerful toolkit, driving success in the dynamic world of digital marketing.
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Community ManagerIbloxx Studios DmccSão Paulo, Brazil
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Community ManagerIbloxx Studios Dmcc Aug 2024 - Present• Responsible for engaging with the gaming community on Discord and social media (Facebook, Instagram, Reddit, Twitch, YouTube, and TikTok), responding to queries and monitoring reviews to strengthen the connection between gamers and the brand.• Providing tactical support in content production, such as news, videos, and updates, while organizing community events that drive ongoing participation and interest.• Managing initiatives to foster community growth through strategies like collaborations, contests, and partnerships, ensuring the continuous expansion of the player base.• Collaborating with the game development team to align community feedback with development decisions, while monitoring engagement metrics to optimize strategies focused on Web3 games. -
AdvertiserFf Mei Jan 2011 - PresentSão Paulo Area, BrazilSpecialized in PPC, paid social, email marketing, and web analytics, skilled in executing successful paid media campaigns and offering data-driven strategic insights. Proficient in Google Data Analytics and adept at collaborating with senior stakeholders. Excels in cross-functional teamwork, handling dynamic tasks, and managing workload demands.
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Marketing CoordinatorEscola Comum Jul 2021 - Mar 2024São Paulo, BrazilLed comprehensive website development and redesign initiatives, transforming digital landscapes to align with client objectives. Elevated user experiences through strategic design and functionality enhancements.Managed and optimized Google and Meta Ads campaigns, taking charge of end-to-end processes. Successfully translated marketing goals into targeted and impactful ad strategies, consistently delivering results and maximizing reach.Spearheaded Social Media Management efforts, overseeing strategy development and implementation across diverse platforms. Elevated brand engagement, increased visibility, and harnessed the full potential of social media as a dynamic marketing tool, all under my purview.As the driving force behind these initiatives, I successfully brought the customer's digital presence to new heights, ensuring a cohesive and effective online strategy across website development, advertising, and social media management. -
Captador De RecursosCentro Sabiá Apr 2021 - Apr 2022Remote -
Marketing CoordinatorPitanga.Mob Nov 2018 - Oct 2021Remote -
Marketing Manager And FundraiserAnda Mar 2020 - Jun 2020RemoteResponsible for the acquisition of donations (Individuals) using marketing as a primary tool. -
Creative DirectorCesto.Cc Jan 2018 - Jan 2019RemoteUX and UI Designer responsible for creative development and marketing request, branding, and clients. -
CsaHornet Gay Social Networks Feb 2017 - Sep 2017RemoteSupport for users in Portuguese, English, and Spanish. Expertise in marketing with research to explore the Brazilian market of dating apps focused on the gay public. -
Estrategista DigitalAder&Lang Fundraising Marketing And Public Engagement Jul 2016 - Dec 2016São Paulo Area, Brazil• Marketing• Art Director
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Smb Sales ManagerTeletech Mar 2015 - May 2015São PauloLed a team dedicated to optimizing marketing campaigns for small and medium-sized businesses in Brazil, utilizing Google Ads as the primary platform.– Paid media strategies: Provided strategic support to clients in their digital marketing strategies, including sponsored links and display campaigns, aiming to maximize return on investment.– Team management: Oversaw daily team activities, ensuring alignment with financial goals set for each monthly cycle.– Continuous optimization: Implemented improvements in client campaigns to enhance performance and effectiveness, resulting in measurable positive outcomes.– Consultative support: Delivered specialized guidance to clients, assisting them in achieving and surpassing their digital marketing objectives. -
Project TraineeAgcom - Agência Experimental Aug 2014 - Oct 2014São Paulo E Região, Brasil
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Bilingual SupervisorAcs Xerox Company Apr 2012 - Jul 2014Sao PauloI started as a support attendant for iOS devices, including iPhone, iPod, and iPad.– Quick Promotion: After 4 months, I was promoted to team leader within the same department, recognized for my dedication and leadership skills. After one year in the supervisory role, I took on a new challenge in the Advanced Support Team (iOS Tier 2).– Team Management: Directly managed a team ranging from 25 to 30 agents, overseeing their daily activities and ensuring a productive work environment.– Quality Monitoring: Conducted ongoing monitoring of service quality, providing detailed feedback and guidance for continuous improvement.– Agent Development: Led professional development initiatives for agents, focusing on improving key metrics such as CSAT (Customer Satisfaction), SLA (Service Level Agreement), FCR (First Call Resolution), and AHT (Average Handling Time).– Process Improvement: Identified opportunities to enhance internal processes, implementing changes that resulted in increased efficiency and customer satisfaction. -
Volunteer MonitorUniversidade Anhembi Morumbi Feb 2012 - Jul 2012Sao PauloFor six months, I served as a teaching assistant for the Art History course. My responsibilities included supporting the course instructor and being available to answer student questions about the discussed topics and deadlines. This role was part of a university pilot project aimed at integrating second-year undergraduate students into the academic routines of the faculty, offering a more immersive and collaborative university experience. -
Attendant SpecialistTeleperformance Brasil Jan 2009 - Jan 2010Sao PauloProduct Launch Monitoring and Support:- Provided receptive support during calls to the service center.- Assisted with inquiries related to billing issues.Product Upsell and Cross-Sell:- Offered products and services, focusing on upselling and cross-selling Pay Per View channels.Customer Assistance:- Handled various customer service tasks, ensuring high satisfaction through efficient problem resolution and product recommendations. -
Customer SupportTeletech Apr 2008 - Mar 2009Sao PauloCredit Card Support:- Resolved inquiries related to open invoices.- Negotiated outstanding balances.- Explained currency exchange differences for international transactions.Bank Product Sales:- Sold Santander products such as accident, life, residential, and auto insurance.High-Net-Worth Client Support:- Provided exclusive support to high-net-worth clients, offering specialized and personalized service.
Francisco Esperança Franco Skills
Francisco Esperança Franco Education Details
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Game Design
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Marketing Para Games -
Publicidade E Propaganda
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Free Code CampComputer Software Engineering -
E.E. Prof. Pio Telles PeixotoEnsino Médio
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Neuromarketing
Frequently Asked Questions about Francisco Esperança Franco
What company does Francisco Esperança Franco work for?
Francisco Esperança Franco works for Ibloxx Studios Dmcc
What is Francisco Esperança Franco's role at the current company?
Francisco Esperança Franco's current role is Community Manager.
What is Francisco Esperança Franco's email address?
Francisco Esperança Franco's email address is fr****@****ail.com
What is Francisco Esperança Franco's direct phone number?
Francisco Esperança Franco's direct phone number is +55119467*****
What schools did Francisco Esperança Franco attend?
Francisco Esperança Franco attended Anhembi Morumbi University, Ebac - Escola Britânica De Artes Criativas E Tecnologia, Universidade Anhembi Morumbi, Free Code Camp, E.e. Prof. Pio Telles Peixoto, Faculdade Metropolitana.
What are some of Francisco Esperança Franco's interests?
Francisco Esperança Franco has interest in Children, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Arts And Culture, Health.
What skills is Francisco Esperança Franco known for?
Francisco Esperança Franco has skills like Adobe Illustrator, Adobe Photoshop, Web Design, Marketing, Microsoft Office, Sistemas Operacionais, Microsoft Powerpoint, Microsoft Excel, Microsoft Word, Marketing No Facebook, Google Adwords, Ux.
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