Charles S. Email & Phone Number

Quincy, Massachusetts, Us

As a Data Product Manager, I lead the development of impactful data products for the procurement, logistics, and transportation domains. With expertise in product management and Agile development, I have successfully guided data engineering teams in developing high-quality data products in a Medallion data lake environment. I excel in translating customer needs into actionable requirements, prioritizing features, and creating strategic roadmaps that align with business objectives. Leveraging Agile methodologies, I foster collaboration and innovation throughout the product lifecycle, ensuring the delivery of valuable data products that drive operational excellence.

Boston, Massachusetts, Us

As a results-driven consultant, I leveraged my expertise to design strategic supply chain solutions and drive transformative change for my client, Ahold Delhaize USA. I provided insightful guidance and delivered actionable recommendations. I conducted thorough analyses and facilitated requirements workshops, managed complex projects, and fostered stakeholder collaboration, consistently delivering results.

Glen Allen, Va, Us

In my role as an API Consultant, I demonstrated my strong collaboration skills by providing support for two off-shore (India) Agile teams, enabling the smooth development of Wells Fargo's open banking API. I leveraged effective communication and coordination to ensure seamless collaboration between teams and successful project outcomes. Additionally, I produced comprehensive API reference documents for the open banking developer portal, creating a valuable resource that empowers developers to fully harness the potential of the API platform.

As Client Services Director, I led a client services team to ensure exceptional client satisfaction through efficient project execution and proactive service desk management. I oversaw release management, ensuring seamless software deployment and minimal disruptions. Leading incident response and root cause analyses, I drove continuous improvement in customer service processes. Managing the client enhancement backlog, I aligned resource allocation for timely and effective solution delivery, meeting client expectations and enabling business growth.

Atlanta, Ga, Us

As a Business Process Consultant, I contributed to the design a comprehensive global consumer remittance solution, aligning it with business objectives. I articulated requirements using process flows, use cases, and visual models. As an informal Agile coach, I advised my team in adapting Agile practices to SDLC frameworks. This fostered collaboration and accelerated project success, enhancing productivity and delivery cycles.

Davidson, Nc, Us

As a Domain Consultant for numerous client engagements, I leveraged my expertise and industry knowledge to provide valuable insights and guidance to clients. I successfully managed customer engagement projects, optimizing critical processes for operational efficiency and enhancing business performance. I prioritized features and developed user stories for online commercial payments. By facilitating workshops, I fostered consensus among stakeholders and ensured a shared understanding of project requirements. Meticulously developing test cases and scripts, I validated system functionality through acceptance testing. In release planning, I designed comprehensive deployment plans for seamless implementation. Committed to making my clients successful, I recommended product innovations and process improvements.

Jacksonville, Fl, Us

As a Product Manager for OFAC and AML application software, I delivered product success by implementing strategies aligned with market demands and business goals. I communicated the roadmap, prioritized enhancements, and gathered customer feedback to deliver competitive and innovative products. Collaboration with cross-functional teams ensured seamless coordination and high-quality outcomes. With a customer-centric approach and data-driven decision-making, I achieved market success and customer satisfaction.

As a contract Program Manager on a major bank acquisition, I successfully led a program encompassing multiple systems conversion projects, ensuring seamless coordination, timely execution, and achievement of program objectives.

Tulsa, Ok, Us

As the VP of Product Strategy for Treasury Services, I enabled business growth and unlocked customer value using a strategic approach to product portfolio planning. I recommended target markets, competitive differentiation, pricing, and distribution channels that ensured a strong market presence. I aligned innovation strategies with overall business objectives and fostered an environment of innovation and collaboration. Data-driven decision-making informed my approach, as I analyzed market trends and feedback to optimize product performance. Skilled in strategy, innovation, and collaboration, I delivered an innovation portfolio strategy for sustainable growth and market success.

Santa Barbara, Ca 93105, Us

Us

Brookfield, Wisc., Us

Master Of Business Administration - Mba, Business Administration And Management, General

Associate Of Arts And Sciences - Aas

Bachelor Of Science, Computer Science