With over 20 years of experience in information technology, I am a seasoned Sr. Application Platform Manager and Delivery Lead at Citi India, a global financial services corporation. I have a PGDCM degree in computer science from Symbiosis Institute of Computer Studies and Research, and a strong background in software development and project/program management.My core competencies include intelligent process automation, digital automation, design thinking, stakeholder management, and proposal development. I have been instrumental in leading the Appian-based EUC (End User Computing) platform to remediate over 1500 EUCs, and in shaping up delivery strategies and solutions for various customers in the banking and insurance domain. My mission is to drive automation and innovation in the financial sector, and to create competitive value propositions in a multi-vendor environment.