Excellence Manager
Current✔Identifying training needs and developing training programs to address those needs✔Delivering training to employees, either individually or in groups✔Assessing the effectiveness of training programs and making improvements as needed✔Developing and implementing standards for excellence, such as quality control processes or customer service protocols✔Overseeing the performance of employees and providing feedback and coaching as needed✔Creating and maintaining documentation for training programs and employee development✔Managing budgets and resources for training and development programs✔Collaborating with other departments and stakeholders to ensure that training aligns with company goals and objectives
May 2022 - Present
