Claudio Garay Fernandez Email & Phone Number

Chile

Chile

With direct report to the General Manager of Chile and Peru and in charge of the implementation, direction and administration of the services contracted by mining companies for the preventive and corrective maintenance in the field of HW, for the systems of productivity optimization of the operation of load and transport for the explotation of mineral in pit and underground mines (software Dispatch OP & UG /Provision).Management of field service contracts in the mining industry at the national… Show more With direct report to the General Manager of Chile and Peru and in charge of the implementation, direction and administration of the services contracted by mining companies for the preventive and corrective maintenance in the field of HW, for the systems of productivity optimization of the operation of load and transport for the explotation of mineral in pit and underground mines (software Dispatch OP & UG /Provision).Management of field service contracts in the mining industry at the national level. -Responsible for the area's monthly and annual operating and financial results. -Responsible for the preparation, justification and efficiency of the area's annual budgets (over USD4 million per year).-Selection, negotiation, administration and management of subcontractors.-In charge of directing, reviewing and complying with the Safety Policies of both the company and its clients (Mining Companies).-In charge of controlling and making efficient the resources of the area both in the HR part and in the infrastructure part. -Responsible for providing added value to the services provided by the area.-Responsible for the technical training of personnel, systems and customer service methods.-Implementation of operational KPI online monitoring systems.-Implementation of projects and service contracts.-Advise and participate in the sales processes of the commercial area. Show less

With direct report to the General Manager of the Southern Cone (Chile, Argentina and Uruguay) and responsible for the direction and administration of after-sales technical services corresponding to factory warranties, monthly preventive maintenance contracts, repair services, total replacement of equipment and partial modernizations. With a staff of more than 150 people, including Engineers, Supervisors and Technicians, mechanical workshops and electronic laboratory.-In charge of… Show more With direct report to the General Manager of the Southern Cone (Chile, Argentina and Uruguay) and responsible for the direction and administration of after-sales technical services corresponding to factory warranties, monthly preventive maintenance contracts, repair services, total replacement of equipment and partial modernizations. With a staff of more than 150 people, including Engineers, Supervisors and Technicians, mechanical workshops and electronic laboratory.-In charge of directing and administering the Company's portfolio of service contracts and resources in order to ensure compliance with the contracts. -Responsible for the monthly efficiency and closing of the operations processes (KPI´s) -Responsible for the efficiency and monthly financial reporting of the area (actual/accruals)-Responsible for implementing and enforcing corporate security metrics and policies. -In charge of the development and implementation of the Customer Service Excellence Program for the Southern Cone (Chile, Argentina and Uruguay), with direct reporting to Otis WHQ (USA). -Responsible for the development and implementation of internal quality programs for Chile "ACE (Achieving Competitive Excellence program). -Representative and Contract Administrator for Mining Projects and Services (AngloAmerican, Collahuasi, Codelco Andina). Show less

Chile

With direct report to the Operations Manager and responsible for the planning and execution of field work and workshops according to the backlog and priorities delivered by the operations management.-Supervise, controling of direct human and material resources as efficiently as possible.-Responsible for the delivery of the works entrusted to the Company in time and Quality. -Organizing, planning and controlling the operation at a national level. -Responsible for the delivery… Show more With direct report to the Operations Manager and responsible for the planning and execution of field work and workshops according to the backlog and priorities delivered by the operations management.-Supervise, controling of direct human and material resources as efficiently as possible.-Responsible for the delivery of the works entrusted to the Company in time and Quality. -Organizing, planning and controlling the operation at a national level. -Responsible for the delivery of technical reports to internal and external clients. -Implementation and supervision of 24x7 operational shifts at the National level. -Chief Engineer in charge of major projects and Mining Services. Show less

Chile

With direct report to the Commercial Manager, responsible for the commercial management (account management) of the assigned portfolio of clients, managing in an additional way the sale of new products and technical solutions, providing technical and commercial advice for the management of new contracts and customized solutions (modernizations).-Responsible for developing, planning and implementing Technical-Commercial solutions for the technological improvement of obsolete mechanical… Show more With direct report to the Commercial Manager, responsible for the commercial management (account management) of the assigned portfolio of clients, managing in an additional way the sale of new products and technical solutions, providing technical and commercial advice for the management of new contracts and customized solutions (modernizations).-Responsible for developing, planning and implementing Technical-Commercial solutions for the technological improvement of obsolete mechanical, electronic, electrical and hydraulic equipment (up-grade) -Responsible for the administration of the client portfolio and maintenance and repair contracts (Account Manager). -Responsible for the evaluation, planning, quotation and presentation of important Private, Mining and Governmental bids (Metro, Anglo American, Codelco, Government of Chile, etc.). Show less

Chile

With direct report to the New Installations Manager, responsible of the technical office supervision of new installations sites, coordinating and managing formal communications between the company and customers (construction companies) to start of installations, arrival of shipments from factory, resources (cranes, jibs, etc.) for the arrival and disembarkation of equipment on site.-Organizing and planning of new installation projects. -In charge of formal communications with the… Show more With direct report to the New Installations Manager, responsible of the technical office supervision of new installations sites, coordinating and managing formal communications between the company and customers (construction companies) to start of installations, arrival of shipments from factory, resources (cranes, jibs, etc.) for the arrival and disembarkation of equipment on site.-Organizing and planning of new installation projects. -In charge of formal communications with the client (start of works, main milestones, work programs, etc.). -In charge of agenda and scheduling supervision tasks for new projects. Show less

Chile

With direct report to the Final Setup Supervisor, responsible of the final setup and delivery of the equipment to the customer (key on hand).-Responsible for the execution of the final technical and safety tests instructed by the factory.-Responsible for the final review of the installation and delivery to the customer.