24 years of senior corporate technology, out-source, transition, security, BPO and in-source leadership experience. Skills put to use in technology services, team building & culture change; business change & transformation design; service and product procurement; implementation and evolution of customer road maps; facilities management; security and professional services for numerous clients.Delivered multiple customer orientated technology & multi-strand service programs for clients with millions of customers in a broad range of sectors including Technology, Finance, FMCG, Automotive, Education, Online Services, Govt/BPO and Retail.Adept at building team(s) cohesion and collaboration in order to better identify commercially viable solutions for business problems - achieved without ego, by live example, coaching and mentoring. Lead internationally based commercial professional & IT services teams of 100 (FM, PM, Process/ISO, L&D, Training, Analytics/insight, Technology), operational projects of $10m p.a and International business units with $33m turn over. Board experience as IT Director, Professional Services Director, Govt project boards, change consultant, 3rd sector Board Trustee and 3rd sector Chair.*Referenceable from staff, clients and/or employers
Listed skills include Outsourcing, Business Process Improvement, Management, Crm, and 37 others.