Colleen Compton Email & Phone Number

Customer Support Analyst, Processing customer returns, resolving customer issues, negotiating return authorizations from supplier for customer returned product, responsible for supplier inventory within assigned area, research transactions, understanding supplier return guidelines and warranties, knowledge in basic Warehouse procedures, Extensive communications between Customer, Supplier, Warehouse, and Sales staff, Keying Debits, Issuing Credits, Writing processes, expediting PO’s with suppliers, setting up and running PO Expedite Report, PO Accrual Report, aiding in automating and Macro’s for the PO Expedite processes, and PO Accrual process, Genesis applications, Microsoft Office, proficient Excel, Vlookup, Access, Outlook.

Special Projects Team, Trainer, Sr. Rebates Specialist, Lead Back-up; Reconciling General Ledger, Accounts Receivable and Payable Processing, Writing Processes and Procedures, Pulling and Processing EDI Downloads to make ready for reconciliation’s, Preparing Bimonthly Reports, Working closely with other departments as well as the Vendor to insure accurate processing. Reconciling Rebate Claims to ensure payment, Filing New Claims, Research erroneous claims as well as manually filing claims. Vlookup, Windows NT, Excel, Office 2003, Outlook, SAP, SPAR to XML uploads, Word, Access.

Special Projects Team, Trainer, Rebates Specialist; Reconciling General Ledger, Accounts Receivable and Payable Processing, Writing Processes and Procedures, Working closely with other departments as well as the Vendor to insure accurate processing. Reconciling Rebate Claims to ensure payment, Filing New Claims, Research erroneous claims as well as manually filing claims. Vlookup, Windows NT, Excel, Office 2003, Outlook, SAP, SPAR to XML uploads, Word, Access.

Senior Accounting Clerk; Reconciling Bank Accounts, Balancing Debit and Credit Entries, Verification and Balancing of Accounting Data, General Ledger, Adjusting Commission Statements, Research, Problem Solving, Phone Communications, Filing, Manual Writing, Windows NT, Excel, Office 97 and 2000 Suites Applications, Fox Pro, Dyna Com, Walker Applications, Oracl, CC Mail, First Class.

Certification, Excel Level 1-3 And Access Level 1

Activities and Societies: N/AN/A

Computer Applications, Computer Networking