Provide website design and functionality improvements, implement SEO strategy, and create social media advertising campaigns on a contract basis.

· Direct $4M store in daily operations· Talent recruitment, training and career mentoring, visual merchandising, and identifying and executing sales strategies to grow daily business

• Provide national digital marketing support for over 120 nationwide franchise locations• Manage contact database of over 180,000 contacts for multiple brands• Manage all web content updates for multiple company website domains• Provide email marketing support for all franchisees in the form of monthly e-newsletters, and other national and local email marketing campaigns• Compile and analyze weekly trends for Google Adwords, Google Analytics, HubSpot, and social media platforms in an analytics spreadsheet• Find and implement innovative and effective ways to grow digital lead conversion while maintaining brand integrity• Execute and optimize nationally and locally targeted Facebook ad campaigns• Create and continually enhance SEO template for national website and individual franchise’s microsite

• Maintained high registration and enrollment conversion rates for over 100 schools, nationwide• Developed and maintained relationships with customers and franchise owners in order to best serve their needs• Kept records of customer interactions and billing transactions, and recorded details of inquiries, complaints, or comments, as well as actions taken• Verified accuracy of billing data and revise any errors by completing monthly billing reconcile reports• Provided e-newsletter support for multiple nationwide franchisees and maintain high open percentages and click through rates• Compile and analyze weekly trends for Google Adwords, Google Analytics, HubSpot, and social media platforms in an analytics spreadsheet

• Consistently met and exceeded sales goals each shift• Remained in the top two performing sales associates in the store • Recommend, select, and help locate or obtain merchandise based on customer needs and desires• Compute sales prices, total purchases and receive and process cash or credit payment• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices