Constance Genne Email & Phone Number

Falls Church, Virginia, Us

• Promoted to DISA Portfolio Manager overseeing the execution of all DEOS BPA Task Orders issued by or in support of DISA.• Working with Task Order and Discipline Leads (e.g. Engineering, Cyber), removed silos impeding knowledge sharing and collaboration to establish a fully matrixed team of experts able to deliver best in class solutions while providing depth and breadth of expertise to the customer.• Developing a strategic plan with the customer to meet the rapidly changing needs of the DOD that will leverage the flexibility of the DEOS BPA Contract Vehicle for cloud adoption.

Falls Church, Virginia, Us

• Asked by Program and Customer Leadership to assume this role immediately to facilitate an acceleration of delivery. • Led a team of 30+ highly technical Microsoft cloud engineering, cyber, testing, user engagement, and communications experts to integrate and test the first ever O365 Tenant in the Classified Cloud Environment. • Met accelerated timelines successfully. • Received "very good" CPARS ratings for quality, schedule, and management.• Responsible for managing team deliverables, executive briefing materials, and delivery of executive briefs to various levels of Agency and Department leadership.• An active member of a customer and vendor panel that presented at AFCEA conferences over the last year.

Falls Church, Virginia, Us

• Assumed the responsibilities for all migrations associated with the DEOS program. This expanded my scope from SPO/Teams/OneDrive for Business to also include exchange and tenant to tenant migrations. Also expanded beyond NIPR migrations to include SIPR migration oversight. • Met weekly with the DISA DEOS Migration & User Engagement manager to collaborate on activities and address any concerns. • While not yet under contract for migrations, lead the team to develop an enterprise migration solution leveraging AvePoint Fly. This solution is not limited to SharePoint migrations, but is also to support Tenant to Tenant migrations of M365 services (SharePoint, Teams, OneDrive, Exchange). This solution required developing briefing and presenting to the Deputy DoD CIO and DoD service CIOs and SES personnel. • Continued to build out the team presence within the customer to provide SharePoint page and automation development support, self-migration methodology with a focus on minimizing risk to the production environment, and SPO specific engineering support for SIPR. • Asked to step in to lead a high-profile, quick turnaround project focused on collecting, evaluating, testing, and then reporting on use cases received from Mission Partners with the goal of validating the single tenant direction for IL6 – Classified Cloud Environment. This project required direct dialogue with several combatant commands, DoD CIO, Microsoft, and DEOS Gov't and Contractor engineers.

Falls Church, Virginia, Us

• Established the SharePoint Online, Teams, and OneDrive for Business program - with an emphasis on migrations - for the DEOS Contract.• Together with my lead SPO Engineer, worked with the customer to become trusted advisors, especially in areas of governance, migrations, and user experience.• Developed a best-in-class SharePoint migration methodology framework that differentiated between simple, medium, and complex levels of SPO migrations with an emphasis on removing the anxiety a customer may feel when migrating from on-premise to SPO through communication, expertise, and high touch support.• Rewrote the Project Work Statement (PWS) supporting SPO migrations, as well as, developed a new PWS for a migration tool to support the migrations. This also included the build out of several pricing estimates.• Due to the work completed, I was honored to be promoted to the key role of Migration Manager within the DEOS Program within 6 months of hire.

Chantilly, Virginia, Us

[Moved to Perspecta as part of Spin-Merge from DXC]• Manages a team of 12 supporting the Military Sealift Command’s NIPR and SIPR SharePoint Portals. This includes development, content management, policy, and training.• NIPR Portal Architect overseeing the design and structure of 22 site collections, including a root site collection that is split between Extranet and Intranet.• Maintains an in depth knowledge of the Command’s Portal history and future direction. Established relationships with SPAWAR / DISA to work as a trusted partner with the Portal’s managing Command / Provider.• Responsible for ensuring business requirements provided by client are translated accurately into technical requirements and acting as a liaison between developers and the client.• Expert in identifying creative solutions to support customer needs while adhering to security and privacy concerns.• Creates solutions for customers leveraging out of the box SharePoint, Agreeya QuickApps, and Nintex Workflows.• Establishes standards for the development team to follow in terms of quality, testing, and communications.• Work shoulder to shoulder with Government Leads to ensure the Portal Team is in lock step with the overall Knowledge Management Team.• Provide overall management to the customer via weekly status reports, dashboards, meetings and ad-hoc updates.• Instrumental in the planning for the upcoming migration to SharePoint 2019 by identifying expected issues, developing communications plan, and establishing a preparation blueprint to follow when the migration occurs• Executed a mission critical pivot of solutions and communications to SharePoint during initial COVID-19 Command Response to include the establishment of portals for MSC’s Hospital Ships. Continue to oversee solutions to support remote work• Proudly supporting MSC for 11+ years

Ashburn, Virginia, Us

[Moved to DXC from HPE ES as part of Spin-Merge]• Identified by Customer (Military Sealift Command) as key re-hire for new contract• Maintains an in depth knowledge of the Command’s Portal history and future direction and established relationships with SPAWAR / DISA to work as a trusted partner with the Portal’s manager / host• Responsible for ensuring business requirements provided by client are translated accurately into technical requirements and acting as a liaison between designers and the client

Houston, Texas, Us

• Identified by Customer (Military Sealift Command) as key re-hire for new contract• Maintains an in depth knowledge of the Command’s Portal history and future direction and established relationships with SPAWAR / DISA to work as a trusted partner with the Portal’s manager / host• Responsible for ensuring business requirements provided by client are translated accurately into technical requirements and acting as a liaison between designers and the client

• Hand-picked by client and Prime Contractor to be the Lead for a SharePoint team of 9 designers, architects, and trainers responsible for the customization and implementation of a new Command SharePoint portal (hosted on iNAVY) and the successful migration from the existing SharePoint portal.• Team consistently receives high marks for solution delivery, customer service, and practical and maintainable development• Team consistently delivers solutions which exceed client expectations using both out of the box and customized functionality. Examples include IT dashboards; reusable Cross-Function Team site; Command wide tasker which integrates with Outlook; Check-in / Check-out of Command Personnel• Designated Lead of both MSC Government and Contractor resources for the Command’s migration from iNAVY 1.0 to iNAVY 2.0 and upgrade from SharePoint 2010 to SharePoint 2013. Managed User Acceptance Testing activities with Site Collection Administrators as well as the Command’s 100 Content Managers• Maintains an in depth knowledge of the Command’s Portal history and future direction and established relationships with SPAWAR / DISA to work as a trusted partner with the Portal’s manager / host• Responsible for ensuring business requirements provided by client are translated accurately into technical requirements and acting as a liaison between designers and the client• Using one site collection, developed and configured the Command's Extranet and Intranet to support communication out to the Command worldwide, as well as our external partners.• Oversaw the delivery and completed troubleshooting of multiple custom master pages to support the re-branding efforts; developed new home page which leverages email-enabled lists, custom content query web-parts, and audience targeting to ensure fresh and relevant content is delivered to the page visitor• Oversaw and provided SME support for content manager, site admin, and end-user training in multiple locations within the US

Military Sealift Command, Department of Navy• Project Manager and Co-Facilitator of multi-year enterprise process re-alignment project unifying CONUS and OCONUS IT user services / support and Asset Management throughout the Command. Responsibilities include: development and management of schedule, program plan, charter, procedures, and structure; Sr. Management briefings; Facilitation of process re-alignment activities (concept through implementation) for desktop support throughout the Command.• Author and Developer of Cost Estimation model to support budgeting and awareness of IT and Telecommunication spending throughout the Command. Model provides Sr. Management insight into over-payments and unnecessary services – critical in times of limited funding. Co-Developer of Access database (from Excel) to support use by a greater audience.• Project Manager and design lead for a SharePoint collaboration solution to support personnel dispersed throughout the Command – CONUS and OCONUS. Solution included workflow management, status tracking, document management, and taxonomy. • Project Manager for the transition of execution activities currently conducted at the Program level. Includes identifying and defining clear roles and responsibilities, updating position descriptions, and developing training.• Project Manager and lead developer of the NMCI/ONE-NET Program Management Plan outlining Program specific activities and projects over the next 3 years.• Lead Contractor support on N6’s response to the Mission Continuity Plan exercises and co-author of N6’s Business Continuity Plan.• Developed, managed, and reported on the Global Service Desk’s annual survey distributed to over 9,000 MSC personnel.• Supported Senior Management in the development of ITIL v3 processes and services specific to MSC.

Immigration and Customs Enforcement, Department of Homeland Security• Deputy Program Manager for an $83M DHS mission critical software development project supporting the risk assessment and security of federal buildings across the country.• Responsible for oversight of the developer contractor in complying with DHS software development SLM standards, creation of integrated project schedules, and management of program risks.• Support senior management in the creation and delivery of executive briefs, responses to capital planning and exhibit 300 requirements, and enhancements to business process.• Through tight teaming with the Program Manager, exceeded expectations in the quality and timeliness of products delivered leading to the expansion of the task order for Alon within the branch from just the PMO for this program to managing the PMO efforts across the branch.• Project Manager for SharePoint collaboration site to track project status and risks, timelines and personnel outages, and maintain document integrity and single source reference for all project documentation.

Reston, Virginia, Us

Human Resources Bureau, Department of State• Deputy Project Manager for the Department of State’s personnel system, a PeopleSoft Federal HRMS (8.8) project, responsible for the daily management of project activities including creating & managing Project Plans for 17+ new projects and managing the scope of each; managing resource assignments for projects and O&M work and allocation of hours in client’s time-keeping system; creating and updating status reports with the Project Manager; leading meetings with staff and clients; providing strategic recommendations related to functional activities for current and future releases. Leverage industry standard PM practices to support successful project completions. Shared management of a 20 person staff of developers, testers, requirements specialists, and change management/trainers.• Deployment Manager for all system related releases including multiple self-service products for use Department-wide (a 25000+ domestic/international user community). Responsibilities include developing and managing deployment and project plans; writing executive memos for approval of deployment by Senior Management, when applicable; coordinating efforts with Development, Change Management, and Training teams; briefing Senior Management and key stakeholders; planning and managing User Acceptance Testing.• Business Process Team Lead managing the collection, analysis, validation, and finalization of requirements. Responsible for oversight of project documentation including Standard Operating Procedures, Requirements, Charters, Briefings, Deployment Checklists, and User Acceptance Testing Guides.• Developer of Change Management pilot SharePoint site. Site included incorporation of InfoPath forms, surveys, discussions, centralized document repository, and customized tracking lists and webparts.

Reston, Virginia, Us

Consular Affairs, Department of State• Deployment Manager for immediate implementation of overseas adjudication support of domestic Passport issuances to 20 identified posts worldwide. Responsibilities included: detailed project and deployment plan development; management of interdepartmental team in the areas of technology, operations, and policy; creating and updating end user documentation and FAQs; conducting status meetings and providing updates to key stakeholders and senior management; acting as main POC for overseas and domestic inquiries regarding installation / use of system and policy questions.• Project and Requirements Manager of expedited development of online tracking system to support overseas adjudication. Conducted analysis on originally proposed solution, outlined security and implementation concerns, and recommended a new approach using a secure and stable database with a web front end. Leveraged SDLC methodology to support rapid system development. Lead team of functional and development resources. Artifacts produced included: concept of operations, requirements documentation and traceability matrix, test plans and results, user guides, training, status reports and project plans. Client has praised system as a simple and effective solution which could be used for other purposes. • Additional responsibilities included: Baselining existing passport issuance processes and recommend new processes to support changing needs; establishing best in class requirements process to support the increased use of the SDLC methodology; develop lessons learned report for Passport Services after 2007 backlog crisis.

Farmingdale, Nj, Us

United States Department of Agriculture• Project Manager and Lead for a team of A-123 and Business Process specialists supporting the Procurement Services Division’s OMB Circular A-123 implementation for the USDA. Documented current processes through interviews and/or reviews of existing process and system documentation, identified corresponding risks and controls, and developed test and remediation plans. Oversaw the completion of the General Computer Controls (GCC) audit related to the A-123 project. Provided detailed project plans outlining timeline and deliverables and managed resource assignments. Client was one of the first in the financial branch to complete their initial assessments. • Member of Cost Benefit Analysis team supporting the OMB Exhibit 300 / CPIC (Capital Planning and Investment Control) process for both in-development and mixed-cycle investments at the USDA. Developed life cycle cost models, which aligned to the SDLC model at USDA, for a major (over $50M) investment and coordinated cost submissions for a minor investment contained within a $1B consolidated investment.

Herndon, Va, Us

Department of Energy• Assisted in creating the client’s implementation methodology for OMB Circular A-123 in the form of six Quick Start Guides and accompanying tools.• Member of team that conducted over 40 interviews to map the “As-Is” for the client’s Funds Control and Obligation processes, within the Finance Division. Specifically responsible for mapping processes, including narratives, relating to budgeting using interviews, existing procedures and manuals.• Technical Team Lead on client’s OMB Circular A-123 Helpdesk supporting all inquiries relating to the A-123 Tool Suite (highly sophisticated customized tools, built in Excel, created especially for the client).• Creator of A-123 Helpdesk Ticket Tracking Database (built in Access using SQL / VB). Currently being used to track the progress of tickets from open to close and provide reporting on the support of the Helpdesk.• Team Lead, as part of the Organizational Development initiative, in developing and overseeing the A-123 Customer Assessment program and in creating and administering an A-123 end user survey to provide a better understanding to the client regarding all aspects of the A-123 implementation program. Responsible for integrating results into a reportable database and part of a team analyzing the results.

Kingwood, Tx, Us

• Responsible for orchestrating the transition of nationwide Clients from Sales to Service by collecting all relevant documentation, facilitating Employee Benefit Presentations (audience ranging from 1 to 500), and by consulting with the Client during their transition to align their service expectations with realistic deliverables. Consistently commended by both internal and external clients regarding their organized and effective transition.• Focused as a customer service auditor by visiting with client owners and forwarding feedback to applicable parties to increase customer service satisfaction in all areas of service.• Member of multiple project teams, which oversee Job Development, Procedure Documentation and Process Improvement. Selected to participate in focus group to establish job performance standards. Participants were selected based on outstanding job performance history and proven leadership within the department.• Department IT Liaison tasked with improving the client transition process, as owned by Orientation, by leveraging existing technology: creating and maintaining databases, Outlook Forms, and Microsoft Office Templates and by working with IT and Senior Management to ensure the Orientation Department’s remote computing needs are addressed.• Received the highest job performance rating in regional department.

Mclean, Va, Us

• Senior Report Writer, using Crystal Reports, for major financial database conversion (built on Oracle platform). Oversaw all report writing needs, including the conversion of existing complex financial reports in Excel, the creation of newly required regulatory reports, and additional ad-hoc reports. Managed Report Writing Consultants and trained Treasury Business Analysts for future ownership of reports. Responsible for creating and maintaining Stored Procedures, using SQL, to ensure accurate and more efficient reporting.• As a member of the Database Conversion Project Team, assisted in the Software Development Lifecycle, participated in the Business Process Reengineering initiative by defining, analyzing, and documenting business, functional and systems processes and requirements and utilized dataflow diagrams, questionnaires and gap analysis in order to provide recommendations on how to streamline and improve operations.• Financial Securitization Analyst for two Installment Loan Trusts and the Canadian Securitization Trust. Worked with Investors, Auditors, and Internal Clients to ensure accurate reporting based on funding documentation. Created Disaster Recovery procedures and process flow for these Trusts.• Promoted to Financial Securitization Analyst position from prior Administrative role based on ability to meet challenges and to consistently exceed expectations of senior management.

Post Graduate, Music

B.M., Music

Music / Mis