Charles Graham Email & Phone Number

Tulsa, Oklahoma, United States

Conducted comprehensive research on court records to extract key case details. Accurately input data into databases while adhering to formatting standards. Verified and cross-referenced information for data accuracy for proper background screening. Upheld strict confidentiality and data protection protocols according to the FCRA, Collaborated with team members to ensure current and accurate court records, staying updated on legal terminology and industry best practices. Communicated effectively with team members and stakeholders to ensure proper background screening results.Collaborated with team members to create policies and procedures for the company.• Meticulous court research and precise data entry for accurate record keeping.• Thorough validation, maintaining confidentiality and data integrity.• Proficient in legal terminology for informed legal proceedings.• Collaborative team player enhancing court record accuracy.• Expertise in detailed case analysis and organized data management.

Marietta, Ga

Oversaw daily operations for two teams - estimators and project managers - who were managing insurance claims. Handled employee relations issues. On-boarded new team members. Developed and ensured compliance with Federal, State, vendor (insurance company), and company policies and procedures. Acted as a liaison between contractors and insurance companies. Instituted process improvement strategies to ensure efficient operations and an effective customer experience. Served as point of contact for maintaining effective technology to support the business. Monitored job completion and account collection. Conducted customer follow-up for completed jobs.• Led and coordinated estimator and project manager teams, ensuring collaboration.• Ensured compliance with regulations, policies, and vendor requirements.• Facilitated clear communication between contractors and insurance companies.• Improved processes for efficiency and enhanced customer experience.• Managed technology and engaged customers post-job for satisfaction.

Managua, Nicaragua

Recruited to develop methods of cost efficiency and effectiveness for daily operations of two different children’s homes – Jinotega and Los Cedros. Researched daily expenses and improved financial position within Nicaragua by partnering with companies for financial support. Developed programs to create a system of self-sustainability. Managed visiting missionary team registrations, background checks, and financial transactions. Worked with orphanage employees to create a teamwork first program. Worked with Nicaraguan employees of the children’s homes to collaborate on best practices to support the children.• Developed cost-effective methods for daily operations at children's homes.• Partnered with companies to enhance the children’s homes financial position and managed visiting missionary logistics.• Created self-sustainability initiatives for long-term viability.

Marietta, Ga

Oversaw AP/AR, informational technology, and daily operations. Worked with procurement to develop RFPs and bid on government contracts. Conducted follow-up to ensure customer satisfaction and problem solving.• Ability to oversee Accounts Payable (AP) and Accounts Receivable (AR) processes.• Proficiency in managing digital communication tools and data management systems.• Strong organizational skills to manage multiple projects, timelines, and stakeholder coordination.

Master'S Degree, Education

Bachelor'S Degree, Accounting

Bachelor'S Degree, History And Psychology