Manage scheduling, coordination, facilitation, and recording of week-long training workshops; Conduct job analysis surveys and develop reports to assist leadership; Collaborate with all levels of the organization for various training needs; Perform analysis, design, development, and evaluation for various trainings.

Completed daily accounts receivable procedures; assisted with sales; Substantially cut down the list of past due accounts with persistent collection efforts; Redesigned and optimized company website, resulting in increased website contact form submissions and calls referencing website-specific content; Developed and maintained an accounts receivable procedure manual for future training needs

Facilitating student workshops and TED Talk Tuesdays; tutoring students in writing, research and computer literacy

Helped students develop and structure their writing assignments; provided constructive feedback on papers and discussed other writing strategies

Assisted the Circulation Manager; Managed distribution, subscriptions and customer service for various publications including the weekly news periodical, Arkansas Business, monthly magazines: Little Rock Soiree and Little Rock Family, and many other niche pubs like Green Guide, Arkansas Sports 360's Football Preview and Little Rock Guest Guide.Awarded Dale Carnegie's Excellent Customer Service certificate as voted on by my coworkers - 2011.

- Communicating with other associates about current projects, client needs, deadlines, upcoming conferences, marketing goals- Communicating with potential and current clients regarding their project goals and recommending marketing strategies that correlate with specific project goals, budget and time constraints- Creating sales proposals and presentations to more clearly communicate the details and costs associated with the recommended marketing strategies - Continuously tracking all company's sales, proposed and contracted, and submit weekly analysis reports for management's review- Developing promotional strategies and documents for official sales use as well as internal staff education and support- Routinely conduct research regarding industry trends and market research

Schedule patient appointmentscustomer serviceFile documents and patient chartsPerform general office dutiesPrepare invoices, reports, memos, letters, financial statements and other documents

Develop marketing/promotional strategies and materials to promote new businessMonitor facility construction daily and communicate progress to the owner in ArkansasAssist in setup and installation of inflatables, party rooms, offices, etc.Hire, train and manage staff of approximately 20 teenage employeesSchedule parties and corporate eventsPlan and prepare weekly work schedules for approximately 20 employeesProcess Payroll biweeklyMaintain relationships with vendors and marketing partnersListen to and resolve customer complaintsCheck inventory, order supplies, and pick up and stock supplies weeklyNotable AccomplishmentsReceived one of the highest pre-opening reviews by Pump It Up franchisor inspection team.Outperformed all other Pump It Up franchises in the U.S. for initial 12-month period. Received 'Tulsa Kids' magazine's award for Best Birthday Party Facility for Ages 6-8 in June 2007 edition.